Dog Friendly Dumfries and Galloway Holiday Cottages

Reviews

What our customers say about their holidays

• Deborah - Verified booking

  I hadn't wanted to post this review and have been waiting since 28th Dec 2024 after messaging again 3rd Jan and 10th Jan for a response from Sykes in hope of getting some reply.

  We arrived at the property at 5.30pm on Christmas Eve, the property was cold on arrival, 2 of the thermostats were hanging off the radiators so no way of controlling the temperatures on those, on putting the tv on there wasn't any signal, and considering we wanted to spend Christmas relaxing watching tv it wasn't a good start. We phoned the owner who couldn't really help apart from phoning the site warden. The warden (Paul) came and spent a couple of hours but couldn't get it working, I felt bad for him after all it was late Christmas Eve, he said he would come back on Christmas morning. I decided to get everything ready for out Christmas dinner, the cooker was an absolute disgrace and everything was thick with grease, worse still no cleaning products to clean it with apart from wipes which I had bought. No roasting tin, baking trays full of food and grease and the cutlery in the drawer wasn't clean. I put everything in the dishwasher. The cupboards with the pans next to the cooker were also thick with grease. Armchair could do with a good clean. I know lots can be due to previous guests, however everything should be checked before guests arrive. It's not how we want to be spending Christmas Eve. Christmas morning Paul came again and had a mess about with the tv and discovered that the aerial box outside was swinging in the wind and full of rust and water, so he spent a while trying to get it sorted for us and eventually late lunchtime he did a temporary fix, it was a little hit and miss and for much of the time the signal would just drop which could've been weather related or the fact the aerial did need replacing/repairing. We didn't pay cheap for the lodge over the festive period and apart from us bringing our own things for Christmas there was no welcome pack or sign of Christmas in there and after reading previous reviews we were so looking forward to a relaxing Christmas, the start of the break was extremely stressful, I know having tv for some isn't the be all and end all but for us with our busy lives all we wanted to do was relax and watch it and it wasn't always possible. It's a shame as the place just needs a little tlc. Beds were comfy and the location was fantastic.

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• Confirmed Guest - Verified booking

  This accommodation has been very well organised and everything required is readily available in the farmhouse BUT three factors diminish its enjoyment : 1. incredibly hard mattresses on the beds, so unforgiving that I had to use a walking stick to get around for the rest of the holiday [and I don't usually need a stick !]. 2. the seating in the living room is generous but not particularly comfortable suffering the common problem of being too deep from front to back of the seating surface. 3. a perennial problem that we have suffered over the last 30 years : excessively dim lighting in the living area. The assumption seems to be that all guests will spend their evenings watching the TV, playing on an iPad or fiddling with their 'phones. We found the level of lighting so low that it became difficult and unpleasant to try to read a book or newspaper. Such a shame about these important details because we feel the owners have got the place fitted out about 85% right ! Hope all this helps ! With more accommodating mattresses, we would certainly visit again.

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• Hazel - Verified booking

  The lodge was wonderful.

  It's light, airey, very comfortable and the facilities available were way more than I expected. The open plan living area and kitchen had everything and more than I could have wanted with great views through the picture windows. I didn't use the patio equipment as I was there in December. It may have been bitterly cold outside but I was cosy inside. There was plenty of lighting in the bedroom, which makes a change to many other places I have stayed. The en-suite has a really good shower and a modern table top style sink. I liked that, not necessary but just gave that feeling of quality and style. Lashings of hot water. The bed was so comfy too and I slept really well as a result. The park is beautifully laid out on a steep hill meaning that the lodges are each in their own little spot with nearby ones being either above or below so there are neighbours but there is privacy. I loved the fact that there was a box of dog biscuits for the 4 legged residents! The whole experience was such a pleasant surprise. Would I book this lodge again. DEFINITELY!

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• Confirmed Guest - Verified booking

  A beautiful house we were very privileged to stay here for 7 nights and did not want to leave. Large house with spacious rooms all round including the outdoor space, we all immediately felt at home and were extremely comfortable. Home from home, the kitchen is fully stocked with all the utensils needed to rustle up dinners for our family of 7. The beds were so comfy, not a complaint from anyone. The location itself is set within a very quiet area off the main road from the village of Corsock( approx 1 mile or so). The road itself to the cottage is single track with passing places however is in a poor state of repair in many sections, your car may take a bit of a beating with the many pot holes. As the crow flies the location is not far from the towns of Dalbeattie or Castle Douglass, however around 20 to 30 minutes drive your pace is dictated depending on which road you choose and have to negotiate. Overall, a real gem. Definitely be back.

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• Emily - Verified booking

  Cosy, well equipped Lodge.

  We recently spent four nights here, it's a lovely little lodge for a break away. There is a welcome pack of bread, milk, butter and orange juice which was lovely. Take your own tea, coffee and sugar, we hadn't realised so soon had to go back out. We found it quite difficult to find in the dark. The what3words took us somewhere down the road, the what3wordsfor the start of driveway is ///luxury.weekend.static A doormat would be ideal, when the dogs are in and out the floors are soon getting wet and grubby. Also a spray or flash mop or something would have been great to be able to quickly go over the floors, as again, with the dogs in and out we had to keep using wipes which was a pain. We didn't actually meet the owners which we thought a little odd but I guess some may appreciate it? Overall we had a really nice break, the kids loved it and loved seeing the sheep and horses just outside and we found plenty to do in the area

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