Dog Friendly South West England Holiday Cottages

Reviews

What our customers say about their holidays

• Joanna - Verified booking

  This wonderful apartment was just perfect for our family holiday to Porthtowan.

  We wanted to be close to a beach but also have amenities around us too. The apartment was beautifully clean and the attention to detail was absolutely amazing. The little extras, like dog blankets, toys for the dogs, scones and clotted cream on arrival, souvenir jam jars to take home. The list goes on! The apartment is very modern and well thought out. The drawers and cupboards were full of everything you will need! It was very comfy and had a home from home feel to it. The main oven didn’t work which was a shame but we managed with the top oven for the week. We struggled to remove the shower head from the unit which became a bit annoying at times. The water pressure wasn’t great but we knew this before we arrived. The only downside to this apartment is the lack of privacy in the garden. There is a few steps leading from the back garden which gives you quick access to the park opposite or the beach road. Unfortunately, our neighbours were using this constantly which did cause issues as we had no privacy whatsoever as they were in and out climbing over the wall every few minutes. This was the only big problem for us. Our children would be outside playing and then run in as they were embarrassed about having people walking over the wall. If it was a few times then this would’ve been fine, but it was very frequent! However, this wouldn’t stop us going back to Offshore, as we thoroughly enjoyed our stay there, it ticked every box for us. You are literally opposite the pub which is a great location if you like to go out for drinks and cocktails in the evening, but you do get a bit fed up with the smell of garlic and seafood entering the apartment every day. We visited the pub which didn’t really fit our family as the menu is mainly seafood. We asked for haddock and our kids ended up with platefuls of octopus, prawns and squid! Needless to say we left hungry which was a shame, but if you’re a seafood lover then you’ll love it! I have given this apartment 5 stars as we really were so overwhelmed by the amount of thought that’s gone into making this property perfect for your holiday by the sea! The little touches made it for us! Porthtowan is a beautiful place to stay. We will be back Offshore! Thanks for making this a holiday we’ll never forget! ❤️

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• Stephen - Verified booking

  This place was a tip.

  . There was mould in a wardrobe thick cobwebs on the window sills the floor was dirty and the kitchen sink tap was not fixed in it wobbled all over the place. That was what we found in the few minutes we where in there. I did call the owner who said the cleaners should have been in. I asked for a refund and she told me to contact Sykes on Monday. We found accommodation at a lovely caravan park near by call Beachside were the staff were very helpful. On Monday I contacted Sykes and Anna said was raising a case and was going to contact the owner of this Flat to see if she would give me a refund. She came back and said the owner would not give a refund as we hadn't given her the chance to get cleaners in. It would have taken a day to clean it, she also needed to get a new wardrobe and also needed a plumber for the tap. I don't know where she thought we were going to stay while she sorted all this out at 5pm on a Saturday afternoon. She needs to be stopped as she is a take the money and run.

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• Anne - Verified booking

  We stayed in the property due to having had a family bereavement.

  We were totally shocked at what we found. The property was unclean - oven was absolutely filthy so could not use it; dirty cupboards and cobwebs on kitchen window and by extractor; kitchen floor has big rips in and lounge sofa had stained cushion covers that needed washing, dirt and dust in various places throughout Outside there was old drawers dumped on the garden shed at front of property. The bathroom was clean and there were white towels which were clean, but the cleanliness stopped there. We have photos which we are happy to share. Given the circumstances for our stay, it was upsetting and stressful. The state of the kitchen meant we were unable to cook food which was the whole point of choosing self catering accommodation from Sykes. We paid for facilities which we were unable to use, so I will be contacting Sykes to take this further. Totally let down by Sykes and this property. I would like someone from Sykes to contact me so we can discuss this matter further.

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• Aidan - Verified booking

  The property owners have been very accomodating, especially as we had left some items behind when we left.

  The loaction was ideal with plenty of shops, pubs, parks etc. down the road. Driving a short distance we have Wooley Hole and Cheddar. However, the place was dirty and looking at some previous reviews, I am not the first person to say this so I'm surprised nothing has been done to improve the cleanliness. It looks as though it had a quick once over but nothing more. The dust under the sofas, beds, top of cupboards, windows was thick! All the crockery needed washing before we could use it. The kitchen tap leaks, and hot water comes out dangerously scolding hot. There was a smell of stale smoke when we arrived, which disappeared with some open windows and may have been a neighbour rather then this flat. Although the advert says sleeps 6, it would be hard to accommodate that number with the size of the property but was ideal for our little family of 3. Overall, a nice little place but it is in need of some TLC and cleaning.

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• Ruth - Verified booking

  Absolutely loved our stay at Sea Breeze, in Brean.

  We stayed for 5 days and we were so refreshed, we didn't want to go home. The apartment was modern, spacious and had everything we needed. The only annoyance was the sound of the bathroom extractor fan making clanging sounds because of the wind. My dog was initially afraid of it but we all got used to it and it didn't bother us after the first night. Brean beach was literally less than two minutes walk from the accommodation, so this was perfect was walking our dog in the mornings/evenings. Burnham on sea was only 10 minutes drive away and western super-mare less than 20 minutes away. There was a big Tesco supermarket 6 minutes drive away, which was ideal and at the entrance to our apartment was a fish shop, bakery and amusements. We loved our stay so much, even the dog was depressed when he came back. We would definitely stay there again.

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