Dog Friendly South West England Holiday Cottages

Reviews

What our customers say about their holidays

• Ann - Verified booking

  Beatiful setting and gardens The outdoor wooden room very comfy chairs great to sit in and read .

  Very comfy bed.Overlong curtains caused an accident. .No comfortable chair To sit in to watch tv only wicker iron dining chairs covered by fluffy white sheepskins. After a day out I enjoy watching TV from a comfy chair and about 8 some nibbles.Idont.like watching TV from bed or eating snacks inbed but understand this is personal 7 sheepskins in an area you approximately 35 ft.by 10 feet to accommodate sleeping area dining and cooking including sidetables bookcase and bedside tables so small.Despite leaving switch on longer no water sufficiently hot to wash greasy dishes kept running cold as it did in bathroom sink.3 cupboards of China one narrow cupboard for food The shoser came apart on day 3 when I tried to cleansoap dish.slide doordoes not slide so water fromShower gets through. quite a space.storage.smallfridge although room for a taller one.Food storage difficult for 7 days yet alone nine. Cooking a faff as no hob or oven set up apart from microwave oven which was not cooking through properly have to set up equipment and store back. Again personal choice I'd provide Cornish scones from post office in pack rather than Lidle nationwide ones.A welcome binder would be really useful. Fresh flowers all around in garden but about five poor plastic plants in barn. Clothes washing difficult had to boil kettle for dishes and clothes couldnot find basket to carry clothes to line.

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• Colette - Verified booking

  The cleanliness was good, however we found an empty chocolate wrapper and half eaten pack of Doritos under one of the beds.

  A pair of oven gloves would be useful. On the second day of our stay I put a load of washing into the machine. The house manual had instructions for how to erect the clothes airer - I hunted high and low and could not find it. There was no washing line outside to hang the clothes on either. I phoned Sykes and asked if they could contact the housekeeper to find out where it could be found. I was told this would be dealt with on the Monday since it was a weekend. I phoned again on Monday and was told they would phone the housekeeper and that they would bring out an airer that day. It never turned up. I phoned again on Tuesday - and received a call to say the airer was in the downstairs cloakroom - which is was not. So I was told the housekeep would bring one out - it never turned up. At this point I just gave up. I had to use the tumble dryer to dry my several loads of wet washing during the week, which I was loathed to do, and would incur increased electricity costs. Some of my washing could not be tumble dried so I had to hang it on hangers all around the house. All around not a very satisfactory service from Sykes, which considering I had paid just under £2500 for a week, was very disappointing.

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• Mrs Joy Frances-Tatem - Verified booking

  Poor kitchen equipment for cooking, lack of decent glasses. No actual wine glasses they were plastic. The tumblers were chipped. No Sonos speakers as in description. So no personal music could be played. The entrance door to roof top was stiff and subsequently cut hand, the floor was filthy and slippery to the stairs of the rooftop. The karcher should have been put away. The welcome book was not easily found, the information on rubbish and recycling was not clear. Disappointing that no equipment was in the upstairs kitchen so has to split what little was available downstairs. The freezer in the utility room couldn’t open properly due to the toilet so it wasn’t very clean inside and the door sharp where it was broken previously where I’m imagine people were trying to put things in there. Finally the flooring by the sink in the downstairs kitchen is a trip hazard and numerous times there were accidents where the flooring had lifted. The tap in kitchen is broken. And also we had the plumber out to fix the bath tap as it had broken.

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• Jonathan - Verified booking

  Trill is an absolutely beautiful house set in beautiful rolling countryside.

  Beer and Lyme Regis are a few minutes away in a car and the local pub is friendly. Basics were to be found at the local garage, either a five minute drive or a highly recommended and beautiful walk away. There are a few bit that could be better but overall it was a beautiful base for a lovely holiday. Some of the furniture was broken (although usable) and the lack of usable Wi-Fi made itself felt with two teenagers in the house. The road in is pretty awful too, but take it slowly and watch out for the potholes and you’ll be fine. Don’t let this put you off though, being a bit off the beaten track puts you right in heart of the countryside. The local wildlife was a constant joy, with red deer, birds of prey and a menagerie of other species all making an appearance in the beautiful grounds. For eating out River cottage is just around the corner (if you haven’t been, go, it’s incredible) and the local pub serves good honest food too. Faultless? No but the positives of Trill far outweigh any of it’s faults. Highly recommend!

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• Louise - Verified booking

  Tony the owner was in contact with us from the very start and gave us lots of useful information about the local area etc.

  Everything you need is in the property. Great little touches like beach towels and a lovely welcome pack which even included the local paper. Easy walking distance to the beach, harbour and all.the shops. Lots of lovely places to see within an hour drive. Lyme Regis and Paighton Zoo were our favourites. Only a couple of slight niggles, think we only managed to park twice in a week on the road outside. No big drama though as we found parking round the corner and this does not affect your stay at all. The other thing is larger towels for the bathroom. This is just personal preference and again will not affect your stay. Thank you again Tony

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