Dog Friendly Ashford Holiday Cottages

Reviews

What our customers say about their holidays

• Lucy - Verified booking

  We had a roof over our head and a flushing toilet The property was damp and smelled damp. Bedding and towels and toilet paper were damp and clothes were too by the time we left. There was 1/3 of a loo roll and no hand soap in the bathroom and no spares. There was no hot water or heating when we arrived and the door to access the property was round the back (not using the front door) so we had difficulty accessing with a pram. We rang the emergency contact line twice and were sent to voicemail. Someone only got back to us at 0230am with a text asking if we got in ok. 5.5hrs later! No one contacted us about the hot water or heating until the morning when I again emailed. We were promised a maintenance engineer that didn’t show up. The stairs were very steep and back access narrow and gravelly, not suitable for a newborn and whilst advertised as being a short walk to high street and beach nothing was mentioned about the very steep hill and stairs which were difficult to navigate with a pram. The kitchen utensils, table and cutlery were not clean either. The instructions did not detail information about the boiler which was switched off and the plug was in another room which we found by chance the next day so we managed to have hot water on the second day. The waste instructions said to use a blue bin for recycling ( wasn’t one) and to use the bins outside for general waste (very unclear which bin) and the access instructions had a picture of the front door with no information about the keys being for the back door accessed by a shared gate between the properties. All in all a pretty shocking stay and we felt we’d have had a more comfortable experience paying £25 for a campsite pitch rather than £400 for this which was an option for the festival we were going to. So disappointed and feeling ripped off.

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• Miss Relton - Verified booking

  We came to The Boathouse as a honeymoon after our wedding. We were absolutely blown away by the location, it is so peaceful and absolutely full of wildlife. As a couple who are interested in watching all kinds of birds and animals, it was beautiful to simply look out of your window and see it all. Some of these including the kingfisher, bats and hearing owls during the evening. Where we stayed was dog friendly and the area the boathouse is in, is fenced all around. This meant that we could relax and let her run around the area without having to worry. In the property there were amenities for both ourselves and the dog, which was a really nice touch. Even the dog enjoyed waking early in the morning and watching the birds from the bed. The owners were very approachable and would check in to see how we were doing. They had left suggestions of local dog walks and places we could eat, which was very handy. Not to mention upon arrival, they had purchased bread from the local bakery, milk, eggs, crisps, homemade strawberry jam and butter. Little touches like this made us feel right at home! In terms of the things to do within the property, there is a lovely bath in the bedroom and a hot tub outside with views of the surrounding countryside. We would highly recommend and will be returning here ourselves!

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• Dr - Verified booking

  Lage: eigentlich hübsch, wenn auch die Aussicht verbaut ist durch die Häuser gegenüber. Schlüssel gut versteckt, nach einigem Suchen doch gefunden Parkplätze? keine Chance: es liegt an einer super schmalen Gasse, die nächsten öffentlichen Stellplätze sind ggf (wenn frei) > 100m weg, Parken vor dem Haus zum Auspacken unmöglich, durch die Strasse jagende Autos und Motorräder -auch nachts- ohne Ende: laut und gefährlich! Ansonsten: klein und eng, supersteile Treppe (typisch britisch) mit unterschiedlich hohen Stufen. Das Schlimmste aber: ekelig dreckig!, Es hatte offenbar keine Grundreinigung stattgefunden, benutztes Geschirr in der Spüle, Dreck überall - selbst in der Toilettte - widerlich. Die Betten waren nicht bezogen, das mussten wir selbst erledigen. Dafür war es mit weitem Abstand die TEUERSTE Übernachtung auf unserem UK Trip in diesem Jahr. Service von hostandstay.com?: nicht vorhanden - man wird einfach wegignoriert. Sorry, we hear you - und das wars. Keinerlei Hilfe oder Antwort oder gar Kompensation

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• Mrs Eve Fitchett - Verified booking

  Wow, what can I say. From the moment we pulled into our parking bay, I knew I was going to love this place. The surrounding areas as you drive in are stunning and then the actual location is breathtaking. The huts are in keeping with the surroundings and everything inside has been carefully considered to make your stay as comfortable as possible, there is nothing more you could wish for. The huts are clean and bright with large windows to allow you to take in the amazing views. The hot tub is located to the back of the property to give you privacy and star gaze in the evening. We didn’t have a dog with us, but if you do, there are dog towels, beds and even a warm water wash for them at the end of a muddy walk. Maps are provided to allow you to explore the local area and the three chimney’s pub is a must visit. We will definitely be returning to this wonderful idillic venue. Thank you Andrew for being such a wonderful host too.

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• Mrs Courtley - Verified booking

  The lodge is in a beautiful location, with floor to ceiling windows, surrounded by fields making it a very relaxing experience. The lodge itself is well equipped and maintained with plenty of cooking utensils and accessories, charging points for phones and towels provided, including separate hot tub towels. We arrived to a lovely hamper with bread, milk, eggs, home made jam, butter, crisps and dog treats. It is very dog friendly with dog towels, a blanket and even a dog bed if needed and the lodge is enclosed so that the dog cannot get out. The hot tub was well positioned in the grounds and added to the experience of our weekend. The hosts were extremely hospitable and helpful during our weekend, we would definitely re-book. There are a number of pubs in close proximity, we walked to The Three Chimney's twice and booked a roast dinner which was fantastic. The lodge is well located for visits to local vineyards.

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