Dog Friendly Broad Haven Holiday Cottages

Reviews

What our customers say about their holidays

• Lewys - Verified booking

  The property is lovely and really nice.

  Before arriving we had a damage and cleaning information pack with a hot tub disclaimer. The information pack was a little worrying as the cost of cleaning charges for pet hair and I had 2 with me. When we got to the property it was simple instruction from the email to access the property but no greeting on arrival. When we were putting food away in the freezer there was a smashed bottle which had not been cleaned up, there were a pack of Pringles on the cabinet that were out of date from July and also a plastic bottle left under the one sofa, this I was disappointed with due to the emails received about the cleaning charges. The hot tub we read through and said it’s cleaned every time someone leave and will be switched on and heated up ready. On the first night we never bothered with the hot tub due to the rain and darkness. We then went to look around 10:00 on the second day and the hot tub was cold and nothing would work it was saying pool too warm. I kept checking this by the hour and the water was cold with no change. I went to reception which was not open, I range the contact number provided on email and booklet in the love and no answer I also emailed the admin team and again no answer. I was unable to use the hot tub all weekend and this I am unhappy about as you pay extra to have a hot tub and we were unable to use. On the day of leaving the request to strip the beds and bag the sheets and towels ready for cleaners to collect was done before leaving. The hot tub had started to heat up but this was the day we were leaving. I feel we could have had more assistance to get this hot tub working and the general cleanliness wasn’t to the standard of what it seems before you attend due to the items we found, but the email makes you slightly worry before attending and taking your dogs as chargers and explained for different cleaning.

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• Michelle - Verified booking

  Sykes misled us as it clearly states on the listing that it is in Broadhaven when it's actually miles from Broadhaven.

  We made the booking on that basis so we were immediately disappointed with the location as we'd visited the area 3 yeaes ago and wanted to return there and not stay at Hasguard Cross. The shop didn't actually stock anything so it is pointless to promote a shop nearby as the nearest shop is miles away in Broadhaven. The house itself was nice, needed a little TLC in places but it was spotlessly clean apart from flies under the beds in the ground floor bedroom. It is classed as sleeping 8 which it does comfortably but there is not room for 8 to watch TV on the sofas. We were cold in the house and had no way of drying clothes or towels. I think there should have been information there in regards to the heating as we didn't get a response from emails sent requesting help with this from the owner or Sykes but apparently, as we found out on the last day, the boiler was in the garage next door and had to be turned on there. We were asked to complete a disclaimer for the hot tub which we did and it said the hot tub would be checked for the correct chemical balance numerous times during our stay but this was not checked for the whole week we were there. I think the property would benefit from a washing line and also ice cube trays. The little bar in the caravan park next door is lovely and serves delicious food a few nights each week, has a pool table too.

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• Mrs Mead - Verified booking

  We had a lovely fortnight in Driftwood Cottage. We chose it mainly for the enclosed garden for our dog, which was perfect and very tranquil. We enjoyed watching all the birds and the squirrel come to the feeder. The cottage is built on a hillside and has an interesting layout, with just a few steps between the 'top floor' (at road level) where there are 2 bedrooms, and the kitchen, lounge and third bedroom which are at garden level. Access is available from the front door at road level or via a steep path to the side door which takes you in by the kitchen. It might be tricky for anyone with a disability though. The kitchen was extremely well equipped and had everything we needed. Beds were comfy and the shower was ok - the bath was great! Chairs and sofa were also comfortable and the TV was a decent size but TV reception was a bit flakey. Some of the roads leading to Little Haven are narrow (single track with passing places on some routes) so not for the nervous! We did lots of coastal path walking straight from the door though, so you don't need to drive much once you get here if you don't want to!

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• Pamela - Verified booking

  We had a brilliant stay at Ocean house.

  The whole house was absolutely beautiful with lovely large rooms. We took all our own but loved all the little extra touches...coffee, sugar and tea bags. Washing up liquid, dishwasher tabs even washing powder was supplied. There is even an extra little fridge in the utility room wee used this as our beer fridge lol. Massive chest freezer for all your frozen things ice lollys in our case (we were blessed with hot hot hot weather) the hot tub was a massive hit with the kids lovely Dai checked the levels everyday so it was always clean and topped up. The BBQ was a great extra too so had a few good nights out sitting on the raised decking eating drinking and watching the sun do down. We were lucky to see the meteor shower while we were there as there is not much light pollution around. Would highly recommend staying at Ocean House it was worth the 8hour journey down from Scotland, beautiful house , lovely staff and plenty to do round about. Will certainly be back.

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• Ms Mitchell - Verified booking

  Driftwood cottage was in a perfect location for us; a very short distance to the beach but slightly away & therefore very peaceful. The property was really welcoming, a bit quirky, surprisingly spacious, clean, well stocked & the garden was secure & private for us & our dog. The 3 bedrooms suited our party perfectly (myself & husband in the double, our early 20’s daughter in the single & our 19 year old daughter & her close friend the same age in the twin room). This is our favourite of all the holiday cottages we have stayed in, in Little haven over the past 20 years. The owner was really helpful ( we had his contact number) & when we come back to Little Haven again (which we will be doing) we intend to stay in Driftwood Cottage again. All of us had a fabulous week with stunning weather, made even better thanks to the cottage itself. Please pass on our comments to the owner!

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