Dog Friendly Cottages In Solva

Reviews

What our customers say about their holidays

• Rodney - Verified booking

  Friendly staff who did try to be of assistance.

  However the “Company” promotional description of the “Lodge” in particular the location is misleading and not as we expected. There were a number of cosmetic issues with the Lodge, also a window difficult to open and patio door difficult to close and in particular to lock. This was mentioned to reception who confirmed there had been a problem with locking but had supposedly been rectified. The main TV was not working on day of arrival necessitating maintenance call out. Was eventually fixed but only after 3 days. Bedroom TV positioned in front of dressing table mirror, not above as shown in promotional photos. Furniture, only small settee and one chair, not fully furnished as shown in photos of Lodge. Welcome pack didn’t have tea coffee sugar washing up liquid as was described. Did receive washing up liquid on request. Location states Lodge perched at costal village of Little Haven. Not so, Little Haven 1.8 miles drive away. To walk to Little Haven at least 45 minutes which is not recommended as walking along single track lanes with potential hazardous traffic conditions. Promotional description of property includes local bakery, farm shop and club on adjacent site serving meals. There is no actual bakery or farm shop on site. Remote contact possible by phone to order subject to availability Club only serves meals on weekend evenings. Not open during day. Having due regard to the promotional information and description, overall we were disappointed with the accommodation and in particular location which does not give us any incentive to want to return Rodney & Audrey Hall

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• Jessica - Verified booking

  I am not sure how much of our lovely stay in Pembrokshire was thanks to Ramsey Cottage sadly.

  To start the address for the cottage is incorrect on the website. The check in and check out times differ on each area of the website page also. Upon arrival, ample parking and the property is set in an undeniably beautiful location. But our first observation of Ramsay Cottage was how long the grass was in the garden. We ended up asking one of the neighbours who lived on site to mow it for us when he was doing his own lawn. To add to that we believe there is Giant Hogweed growing in the courtyard which is in fact poisonous! A matter of hours after we arrived the WiFi went down and never came back on again in the four days we were there. So we are in the middle of nowhere with no signal or WiFi... We contacted the owner on multiple occasions but it never got sorted. We gave up in the end.There was no 'welcome pack' on arrival which is a given in every other cottage we have stayed in. Only one tea towel and no cleaning products or black bags. How are we meant to leave the property as we found it if there are no cleaning materials to do so? Also, a little odd to be asked to strip the beds, but hey ho! Having read all the previous reviews, I'd hoped they might have been acted upon but sadly not. Our stay in Pembrokshire was wonderful, and Ramsey Cottage could be absolutely stunning. It is a gorgeous little cottage, very clean and well presented but improvements overall needed.

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• Max - Verified booking

  Hi we arrived at the lodge and we had a problem after the first night the door ...

  Hi we arrived at the lodge and we had a problem after the first night the door holder had pulled the window out as it had been attached to the window frame so I reported it straight away and the site upgraded us to a fantastic lodge which was very nice of them the only bad bit of feedback I can give is that the hot tub wasn’t checked like it should of been and after 3 days it was very cloudy and dirty looking it put me off going in it and putting the kids in so we only had 3 days in the tub which was disappointing in a way it was my fault aswel for it saying anything I just didn’t want to complain anymore and be that guy moaning about everything but to be honest I didn’t see the tub get checked at all while we was there and I know they should be checked at minimum once a day because of this I’m going to give 4 star and not 5 but we did appreciate the upgrade very much and it is a really nice peaceful site but maybe just up there game on checking there hot tubs

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• Richard - Verified booking

  We had a very pleasant time at Reef Lodge.

  The accommodation was in a clean state and all necessary facilities were provided. Although there were signs of wear and tear this did not detract from our enjoyment. I could tell that the provided towels were new or nearly new and the kitchen utensils were also in a new or nearly new state. Reception staff were very helpful with some tips on cycle routes. The only minor problem was with the gas oven/grill which required assistance from reception to resolve the correct operation. Contrary to the incorrect instructions in the lodge equipment manual it is necessary to hold in the control knob to ignite the oven and grill. One source of annoyance was chatting from adjacent neighbours in Rimini Lodge while using their hot tub past night curfew which just goes to show how bad the sound insulation is. This is pointed out in the welcome pack literature but I guess some people cannot read or are just ignorant. On balance I would recommend Reef Lodge and Little Retreat.

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• Mrs Lucy Clarke - Verified booking

  The property was not situated within 0.1km of a shop, as advertised on website. Otherwise, this was in a fantastic location. There was an ironing board at the property, but no iron. We had to clean some kitchen cupboard interiors, the hob and some pots on our arrival, as these were dirty. One mug had a crack in it, so could not be used. Beds comfortable, but sofas were not. However, it was suitable for a week. There was nothing to light the barbecue with, but the welcome hamper was a lovely touch. The door was very hard to open and close due to the bottom seal. Elderly people would struggle with this. It is a potential fire hazard. The grounds were excellent, although we did have to pick up litter from around the play area on arrival, before allowing our dog out.

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