Dog Friendly Callington Holiday Cottages

Reviews

What our customers say about their holidays

• Jacki - Verified booking

  We have stayed at Honicombe Manor previously in number 51 and we had had lovely stays so we were looking forward to another.

  Due to now being a larger party, we chose a larger property, this time being number 58 and we unfortunately felt our stay was not up to standards on many accounts which we are sad to say, took the shine off our holiday. Firstly, when we arrived, it was clear that the standards of cleanliness weren't up to what we would expect, or had from previous stays. Whilst it was clear the bare minimum had been done, other aspects had been left such as windowsills covered in dead flies, very dusty and sticky skirting boards and damp/mould signs on the bedroom ceilings. We overlooked this and settled in but as our two weeks went on, the difficulties we encountered Just seemed to mount up. We had a young child with us so were glad of the addition of the stair gate at the top of the stairs, however this was not securely fitted to the wall, making using it even more of a danger than not having it there at all, its clear its been attempted to be fixed in the past but has left gaping holes in the wall behind where it has ripped out of the wall. Furthermore, the balcony felt highly unsafe, there was an obvious slope downwards to it as you walk out and 3 of the slats in the balcony railings moved from side to side, not secured in which was another concern as we had a small child in our party. The hot tub, which is one of the highlights of the lodges we book at honicombe, unfortunately was clearly tired and many of the jets weren't working. The tired feel was obvious in the rest of the house where the freezer moved away from the units as you opened the door, towels provided (which is a bonus) were very hard and rough and one of the bedroom doors was hard to open and close. The lodge is advertised with two showers which we feel is important where the lodge can take up to 8 guests. That said however, the shower unit itself leaked and flooded the floor within seconds making it unusable and so we were restricted to sharing just the one shower. On inspection, it would only take a bit of silicone to fix the issue, and this issue (amongst others) have been mentioned many months prior so it was really disheartening to see this hadn't been bothered to be looked at. The shower was only used once as we noted it flooded, we cleaned it up and left it but then a week later noticed that this had then caused fungi to grow inside the house from the edge of the shower on the floor. The Internet was extremely slow but was changed half way through our stay which we were delighted about giving us a good connection. That said however, two days before our departure it then stopped working all together giving us nothing at all. Also, due to us staying for two weeks, the maids attended half way through our stay which whilst a nice touch, we had had no notice of this and were out at the time so we're unnerved to find that they had been in around all of our belongings without being made aware. Lastly, on previous visits, we had loved the manor pub, for the food and entertainment, frequenting it often during our stays. However we were gutted to find out that the entertainment was no longer on, the games room removed, the darts boards closed off entirely and food serving times restricted or closed entirely. It didn't have the same lively feel as it used to.

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• Trudi - Verified booking

  The holiday park was so peaceful and quiet.

  The lodge itself was very clean, comfortable and well equipped. It was a bit tricky getting my Mum’s wheelchair to the door, but that was my own fault for not checking the disability access. It was manageable but we had to go to go back on ourselves a bit to use the upper path. We loved the upside down arrangement of the accommodation; not only did it make it easy for my Mum to access the toilets and bedroom, but having the living room balcony on the first floor is great for views and alfresco dining. We didn’t really use the on-site facilities but the location was great, there’s an Asda garage just a mile or two down the road which is handy for supplies. We went to Tavistock which has an indoor market and some large supermarkets. Access to Dartmoor is close by, and Bude, Looe and Plymouth are all less than an hour’s drive from the holiday park. I couldn’t fault the accommodation, it was lovely. If I was really nitpicking, I would say that an info sheet or welcome pack might have been useful, just to point out that the Wifi router needs switching on, as does the hot water and to outline where the rubbish goes and what goes in recycling (some places don’t allow glass for example). Having said that, it wasn’t hard to work out. We would 100% stay here again, we were really impressed and were sad to leave!

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• Emma - Verified booking

  This was our first time in Cornwall so we were really excited to stay in number 39.

  It is a really quiet, peaceful, safe place. In a great location, lots of space, clean and tidy. Fab facilities - most appliances seemed new. DVD player and dvds brilliant for the evening. Our children loved the fudge/shortbread/harribo gifts. Plenty of towels, and plenty of cleaning products too. There were some things that I felt i needed to mention: A long handle sweeping brush and a vacuum cleaner would be useful (especially the vac if pets stay) Instruction manual for warm water, shower, washer, leaving the property (what is required regarding bedding and towels), site facilities etc.. would be useful. New shower as the current one is not very powerful. Colander in the cupboard needs a good wash as it looks mouldy. One of the chairs needs fixing as one of the bars kept popping out and the table needs tightening up. The bedrooms are damp - bedding feels damp/cold every night, clothing feels damp and smells musty. We left the windows on the latch to help with condensation but nothing really worked. Wardrobes smell really musty so we couldn’t use them. Unfortunately we had to leave a night early as the dampness set off one of my children’s and husbands asthma. So we felt it best to leave early to ease the asthma cough/breathlessness. Apart from the dampness we had a lovely stay.

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• Joanne - Verified booking

  On arrival the lodge appeared to have been cleaned superficially with dust & cobwebs on window sills and in corners.

  The lodge smelt of stale cigarette or "Vape" smoke. The walls the shower and bath overflow had black hairs stuck to them. After unpacking and eating we settled down to watch the TV and I was immediately bitten on the ankle by a flea which I caught and drowned in a glass of water. Initially we put this down as a one off and went to bed . Over the following night I received 4 to 5 painful bites which came up as large red wheals, my son also complained of being bitten. We took pictures of the bites to evidence which have been sent to you. Throughout the following day we tried to contact maintenance on the two numbers provided without success. The next evening both my Husband and myself were bitten on several occasions with the guilty fleas caught and dispensed in the same glass of water as the first, again pictures were taken & have been sent to you. We again attempted to contact maintenance and the owner, and had to resort to contacting Sykes to sort out. The house had to be fumigated meaning we couldn't access the property for all of the 24/10/23. Even after fumigation we were still catching fleas so made the decision to cut our holiday short.

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• Charlene - Verified booking

  The property and site is very old and run down.

  I questioned before travel regarding the reviews about damp but was reassured by Sykes this had been resolved which I can categorically say it has not. The property is damp and has damp patches on the ceiling of all bedrooms the main being the worst even the wall paper bubbles where damp is behind it there is black spores on the callings and around the skirting boards and radiators. Clothes hung in wardrobes were damp to put on in the mornings and it is truly a health and safety risk due to this I ended up in the doctors and needed antibiotics. If you decided to have a bath the towel used was still wet 4 days later so the damp was really bad. I do have photos to prove the property’s state of disrepair.we had no WiFi until Wednesday evening the property owner knew this was not working before we got there, the maintenance man was helpful and tried his best but still nothing is resolved we ended up fixing this ourselves. The beds are lumpy and the main mattress doesn’t even fit the bed. This holiday home in my opinion should not be let out until it is rectified to a decent living standard

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