Dog Friendly Cottages in Cornwall

Reviews

What our customers say about their holidays

• Shannon - Verified booking

  The location was great, nice and quiet and good facilities on site.

  The setting was lovely, close to the town centre and a short walk to some local beaches. The house was as listed, but we just had a problem with a few of things: The rug and the curtains in the living room were covered in dog hairs. It seemed like it hadn’t even been vacuumed before our stay. When we tried to vacuum it ourselves (which we were not happy about having to do on our holiday) the vacuum was terrible, and we had to request a new bag from the onsite restaurant to give it another go. There was also a lot of dog hairs and debris between the sofa cushions, which was not nice to see. When we enquired though, the housekeeper did come out to vacuum the property again, but it was still not 100% clean. Not a good start to our holiday. There were only 2 toilet rolls in the house- there was 4 adults and 1 child staying there for a week- this was never going to be enough. When we enquired, we were given an extra 2 but even this was not enough, and we ended up having to purchase our own. It’s not on the listing that you have to bring your own toilet roll- so this needs to be addressed. There is no Wi-Fi, this was an inconvenience but not the end of the world. However, from a facilities point of view, there was a DVD player, but no DVDs. It did not state on the listing that there was a DVD player so obviously we didn’t bring any with us. The listing needs to be updated really. Or the property need me Wi-Fi. There is a smart tv so it seems pointless not to have Wi-Fi. The airer has been commented on in previous reviews, but this has not been removed from the property. it is broken and there are bits of sharp and rusty metal pointing out. This needs to be removed from the property as it is not safe or fit for purpose. There was no ‘welcome pack’ for us at the property, so we did not know the opening times or door codes for any of the facilities and had to enquire with the onsite restaurant, who were more than happy to help but rightly pointed out that it’s not their responsibility to give out this information. One last little thing- coat hangers. There are facilities to put away and hang clothes in the bedrooms which is great. But the coat hangers are all random. I just think a little finishing touch would be to get some matching coat hangers, so it doesn’t look all so put together. I hope this feedback will be addressed and relevant changes made to the property and listing.

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• Shannon - Verified booking

  The location was great, nice and quiet and good facilities on site.

  The setting was lovely, close to the town centre and a short walk to some local beaches. The house was as listed, but we just had a problem with a few of things: The rug and the curtains in the living room were covered in dog hairs. It seemed like it hadn’t even been vacuumed before our stay. When we tried to vacuum it ourselves (which we were not happy about having to do on our holiday) the vacuum was terrible, and we had to request a new bag from the onsite restaurant to give it another go. There was also a lot of dog hairs and debris between the sofa cushions, which was not nice to see. When we enquired though, the housekeeper did come out to vacuum the property again, but it was still not 100% clean. Not a good start to our holiday. There were only 2 toilet rolls in the house- there was 4 adults and 1 child staying there for a week- this was never going to be enough. When we enquired, we were given an extra 2 but even this was not enough, and we ended up having to purchase our own. It’s not on the listing that you have to bring your own toilet roll- so this needs to be addressed. There is no Wi-Fi, this was an inconvenience but not the end of the world. However, from a facilities point of view, there was a DVD player, but no DVDs. It did not state on the listing that there was a DVD player so obviously we didn’t bring any with us. The listing needs to be updated really. Or the property need me Wi-Fi. There is a smart tv so it seems pointless not to have Wi-Fi. The airer has been commented on in previous reviews, but this has not been removed from the property. it is broken and there are bits of sharp and rusty metal pointing out. This needs to be removed from the property as it is not safe or fit for purpose. There was no ‘welcome pack’ for us at the property, so we did not know the opening times or door codes for any of the facilities and had to enquire with the onsite restaurant, who were more than happy to help but rightly pointed out that it’s not their responsibility to give out this information. One last little thing- coat hangers. There are facilities to put away and hang clothes in the bedrooms which is great. But the coat hangers are all random. I just think a little finishing touch would be to get some matching coat hangers, so it doesn’t look all so put together. I hope this feedback will be addressed and relevant changes made to the property and listing.

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• Vicki - Verified booking

  Overall the cottage was warm, lots of hot water and we liked the character.

  The beds were really very comfy with lovely Egyptian linen. The kitchen and front room were both spacious and comfortably fit the 6 of us, and our dog. The bath was a welcomed addition in the very spacious bathroom. We also welcomed the mince pies and wine on arrival and being allowed to check in earlier, as we had a lot of stuff (Christmas). Unfortunately, there were a few things that for us, let the cottage down, which was a real shame. The shower leaked through the floor boards, into the kitchen below. When we contacted Jenny, she was aware of it - this was pretty astounding - to let a property with a known issue. We understand cottages have character, but having 6 people showering, you loose your sense of humour mopping it up on a daily basis. Not everyone likes a daily bath. The cottage was pretty dusty, especially the carpet in the front room. Being that we were at full capacity, and it was Christmas, furniture was moved about to allow space for kids to play and for everyone to sit around together for the TV and board games. This moved a lot of dust about, and unfortunately my son suffers with dust allergies. You couldn't open the windows in this room as they were locked with a window lock key. For 6 people, there needs to be more glassware and mugs. We used all the plates, but some of these are too big and do not fit in the dishwasher. The kitchen was a nice airy space but in the cold Cornish winter the windows were incredibly difficult to open (again this was mentioned to Jenny). The back door (patio) was warped and difficult to open/lock and definitely needs some attention. A check out of 9am is incredibly early and something I had missed upon booking. We therefore left a day early, so we didn't have to get up at dawn to leave at 9am. Overall, we enjoyed having a change of scene as a family. We had some lovely walks to Helford Village. The cottage is in a little village, which was really quiet. Unfortunately, I feel it was overpriced for the issues mentioned above, as it wasn't as relaxed as we had hoped and therefore we wouldn't stay again.

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• Edward - Verified booking

  Very much enjoyed our holiday Sept2-9 at Cuckoo's Lodge.

  This cottage chosen because of availability, price & dog friendly has a good layout within, generally well equipped and very comfortable. Thank you for the complimentary milk,tea,coffee,sugar&biscuits. However, we did have a few niggles which we would like to bring to attention:- a)No WiFi Connection. This was an inconvenience when needing to access internet for local information, plus as mobile signal was also weak & fickle internet access would have enabled us to use email facility to contact family more easily. b) Over sink light in 1st floor bathroom didn't work ? c) Allocated car parking space seemed narrow. d) Kitchen Equipment LACKED the following:- i) Can opener that actually/successfully worked - those supplied not easy to use! ii)Good supply of teaspoons and dessert spoons (knives&forks were plentiful). iii) Small milk saucepan for use when only small quantity of food/liquid required heating not suited to microwave. iv) Average 2-4 cup sized teapot - one supplied = too big for small brew. Glad we took our own! v) Average 1-pint measuring jug , plastic or pyrex. Again, glad we took our own. vi) Food Tongs. vii) Bottle of Washing Up Liquid - Not everyone wants to use a dishwasher. viii) Henry hoover brush head seemed well worn; either needed good clean or replacing. Hope these observations are useful without seeming too critical! We will certainly consider returning for a holiday on the Pendra Loweth site through Sykes Cottages.

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• Edward - Verified booking

  Very much enjoyed our holiday Sept2-9 at Cuckoo's Lodge.

  This cottage chosen because of availability, price & dog friendly has a good layout within, generally well equipped and very comfortable. Thank you for the complimentary milk,tea,coffee,sugar&biscuits;. However, we did have a few niggles which we would like to bring to attention:- a)No WiFi Connection. This was an inconvenience when needing to access internet for local information, plus as mobile signal was also weak & fickle internet access would have enabled us to use email facility to contact family more easily. b) Over sink light in 1st floor bathroom didn't work ? c) Allocated car parking space seemed narrow. d) Kitchen Equipment LACKED the following:- i) Can opener that actually/successfully worked - those supplied not easy to use! ii)Good supply of teaspoons and dessert spoons (knives&forks; were plentiful). iii) Small milk saucepan for use when only small quantity of food/liquid required heating not suited to microwave. iv) Average 2-4 cup sized teapot - one supplied = too big for small brew. Glad we took our own! v) Average 1-pint measuring jug , plastic or pyrex. Again, glad we took our own. vi) Food Tongs. vii) Bottle of Washing Up Liquid - Not everyone wants to use a dishwasher. viii) Henry hoover brush head seemed well worn; either needed good clean or replacing. Hope these observations are useful without seeming too critical! We will certainly consider returning for a holiday on the Pendra Loweth site through Sykes Cottages.

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