Dog Friendly New Quay Holiday Cottages

Reviews

What our customers say about their holidays

• Jeffrey - Verified booking

  The property itself offered all we hoped for in terms of accommodation and location, which was in a lovely setting close to the coast.

  Unfortunately however things didn’t get off to a good start when we arrived at the cabin to find the cleaner still busily sorting out the place from the previous occupants. He had apparently been informed he had till 4 pm to complete his task, when in fact our contract with Sykes stated we would have full access to the property from 3 pm! Having waited some 15-20 minutes for him to finish we then entered the cabin and were immediately confronted by the overwhelming odour of damp dog! Closer inspection also showed remnants of what appeared to be evidence of dog biscuit/chews scattered about the carpeted area of the lounge. Coupled with this the glass doors leading out to the decking were visibly smeared with unsightly dog slaver and paw marks. After opening all the doors and windows as wide as possible I then found the vacuum cleaner in one of the cupboards. Before switching it on however I was shocked to find it completely choked with dirt and dog hairs which rendered it useless in picking up anything at all! (Photos of this were sent to Sykes as proof) After spending several minutes emptying and cleaning it I then set about hoovering all the carpeted areas throughout the cabin, which, to my amazement, half filled the hoover back up again. Later in the afternoon following a visit to nearby New Quay in stopped to pick up some carpet deodoriser and air freshener from a local store. On our return to the cabin I then liberally sprinkled the deodoriser over the entire carpet and once again set to hoovering throughout. This process had to be repeated several times during our stay as the smell of dogs kept returning! This unpleasant situation plus the absence of any bin bags which were promised AND missing cushions from the decking furniture, which had obviously been removed prior to our arrival and were nowhere to be found, all added up to a disappointing experience on a trip we had very much been looking forward to! I understand that people are encouraged to bring their pets with them to properties of this nature, which I have no problem with at all! What I would expect however is for property owners to conduct a thorough and extensive clean after each visit, to ensure future occupants don’t have to endure a similar experience to ours!

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• Lisa - Verified booking

  The property is well presented.

  There is a large veranda which is pleasant to sit on. The kitchen is well resourced. There was a small carton of milk, some Welsh cakes and two toilet rolls provided for our arrival. Dogs are welcome on the site. The site has a dog shop and a new doggie shower/ wash facility which is very helpful. One of the local beaches, Cei Bach, is dog friendly and many of the cafes & shops in the area also welcome dogs. There is plenty of parking. The property is set in an old holiday park which is being renovated. Older chalets are being replaced with newer lodges like The Ridgeway. As such, there was extensive building works taking place during our stay. This included a large concrete mixer driving past the lodge to pour concrete onto empty plots, work people digging all day, and gravel being continually moved across the site past the lodge. It was, on occasions, quite noisy. There was an unpleasant smell of sewage for three days. It stopped after the site’s maintenance team spent a day drilling and digging in an area close to the property. The unlimited WiFi was extremely intermittent. There was generally no connection at all after around 4.00pm. We did contact the owners about this. It was frustrating because we needed to be able to work and could not. Other holiday makers we spoke to did not have the same problem. The television also did not initially work. Somehow it was not tuned in. Eventually we did manage to get live tv after retuning the set.

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• Terence - Verified booking

  My wife and I have just spent a lovely week at Cwtsh Cragen New Quay.

  On arrival we were greeted with a lovely card from our hosts welcoming us as their very first guests. To mark the occasion they had left us a nice bottle of wine and a welcome pack containing some local Welsh produce. Which was very thoughtful of them and gratefully received. The apartment is located in a very quiet area and appeared to be newly decorated and spotlessly clean. There are two quite large bedrooms with plenty of storage and hanging space. The living area contained mostly new furniture and the kitchen/dining area also contained mostly new electrical appliances and an excellent assortment of cooking utensils and cutlery items. The smart TV and Wi-Fi worked fine and there was also a selection of books to read. Everything you could require in a holiday rental seems to have been catered for. Cwtsh Cragen is situated right on the edge of the coastal path/Dylan Thomas Trail that can be accessed from the bottom of the communal lawn. A short walk along this path brings you to a flight of steel stairs giving you access to the beach where when the tide goes out you can take a pleasant stroll along the sand into New Quay harbour and town. We are both well into our 70’s and had no problems with access to any of these areas. Hoping to visit you again later in the year until then a massive thank you to our hosts. Here’s wishing you a very successful future with Cwtsh Cragen!!

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• Jeff - Verified booking

  This lodge was absolutely lovely.

  Modern, well equipped and spotlessly clean. Everything we needed plus so many extras. Great smart TVs, excellent WiFi, lovely furniture on both verandas. The bedding was pure cotton and smelt so fresh. It is also very dog friendly. We were very happy with the lodge. The park itself was beautiful, stunning views of the woods , well spaced out lodges and it looks well kept and maintained. The only draw back for us was the lack of any clubhouse/bar/socialising area. This is a real shame because we do like to walk out in the evening with our dog and the addition of a place to have a drink with our dog would have made our experience perfect. In light of this we would be unlikely to return - however this is absolutely no reflection on the lodge itself which was stunning. If it's total peace and tranquility you are after this is the place to go.

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• Terence - Verified booking

  Just spent a lovely week at Cwtsh Cragen.

  This is our second time at this property, our first stay was in May 2022 when we were the very first guests. After two and a half years we expected some signs of wear and tear but no, the property was still in immaculate condition, spotlessly clean and all appliances and fixtures still looked as good as new. The property contains everything you would expect or need of an holiday rental and is an absolute credit to Claire and her staff. We would definitely recommend Cwtsh Cragen and hope to be visiting again next spring. We have been visiting New Quay for nearly sixty years, now in our eighties this is the first time we have stayed at this time of year. Still a fantastic place, much quieter than usual, but most amenities still open. Absolutely love it and hope to be able to visit for many more years!!!

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