Dog Friendly Cardigan Holiday Cottages

Reviews

What our customers say about their holidays

• Neil - Verified booking

  Be prepared for an unauthorised payment for accidental damage upon your departure even if you have not caused it!

  We just finished our holiday on 28 March and then received a phone call from Sykes Cottage on 29 March informing us of damages at our stay cottage. There were two dents in the wall and one burnt oven glove. We informed them that the damages were there upon our arrival, we had noticed them as we entered the property, but were told the owner of the property had taken photos of the damages upon our departure. We challenged to see the evidence that proves the damages were NOT there upon our arrival, but neither Sykes Cottage or the owner have provide it. As of this writing they have not provided any evidence, however the burden of proof is with them. Regardless of our response to Sykes Cottage on 29 March, stating that we had noticed the damage upon arrival, we still had an unauthorised transaction of £80 taken from our bank account on 1 April to effect repairs for the damage. We rang Sykes Cottage but was told that “Sykes Cottage has no control over claims if the property owner instructs them to take out payment from the ‘Good Housekeeping bond’”. Therefore Sykes Cottage had to deduct the payment from our account and advised us that “if you disagree with this resolution then please seek third party advice!” This implies that the customer is liable for any damage without need of proof and means that it is open cheque book season. We have contacted our bank to dispute this matter hoping for a fairer and more robust due diligence to be conducted over this matter. As a holiday maker, the last thing we wanted was an unjustified legal battle to deal with resulting in spoiling our holiday experience. Needless to say we will not be returning and looking into the finer legal position that the customer will find themselves in. We will not use again.

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• Kirsty - Verified booking

  We had a lovely stay at Aelwyd Y Don from start to finish, we have never been to this part of Wales before but this stay has definitely made us want to revisit the area.

  The bungalow was so welcoming and comfortable, with amazing views and a lovely welcome basket (even treats for the dog). The bungalow is well looked after, we were a family of four adults, two children and a very well behaved Greyhound we had so much room and we could escape from each other if needed. We met cows, badgers, lots of birds and many more rabbits whilst staying here these were spotted from the quiet garden at the back and the side balcony. The beach and The Ship Inn pub in Tresaith was amazing although the walk down the hill is short the walk back up was quite a challenge. The pub gets very busy so you need to book in advance. The food was great and the views even better. We visited the beach three times during our stay and even managed to see the waterfall on foot and by paddleboard when the tide was in. I would definitely recommend this place and hope to visit in the future.

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• Amy - Verified booking

  Lovely property!

  ! Perfect location and a lovely area. The property just felt like home we could have moved in. Such lovely features and the garden was so pretty and secure for our 17 month old we didn't need to worry he was going to get out or get hurt. The property was very child friendly with high chair, cot, stair gate and even nappies; they thought of everything. Just maybe a stair gate upstairs would have been helpful but wasn't too much of an issue as all the doors shut. Was great to have milk, jam and everything else for when you arrive. The owners are so lovely and couldn't do anymore for you they were so helpful. Couldn't hear any construction noise inside the property as work was going on next door and over the road. Which was amazing! The property the owners are doing up next door looks just as fabulous. Will definitely be back! Was the perfect holiday to get engaged.

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• Helen - Verified booking

  Wedi treulio penwythnos hyfryd yn y ty gyda teulu i ddathlu penblwydd Mam yn 70 oed.

  Mae'r ty yn arbennig gyda digonedd o le i bawb. Plant wedi mwynhau cael lolfa ac ystafell chwarae i nhw eu hunain a roedd yr ardd gefn yn ddiogel gyda phopeth roedden ni angen. Diolch yn fawr i berchennog y ty am anfon ebost i wneud yn siwr bod popeth yn iawn yn ystod ein arhosiad, bydden ni bendant yn argymell y ty yma i deuluoedd eraill. Spent a lovely weekend here with family to celebrate Mum's 70th birthday. The house is wonderful with plenty of space for everyone. Children enjoyed having a lounge and playroom to themselves and the back garden was safe with everything we needed. Many thanks to the owner of the house for sending an email to make sure everything was fine during our stay, we would definitely recommend this house to other families.

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• Natasha - Verified booking

  Had an absolutely wonderful break at Llaethdy.

  The location is just stunning and there were plenty of places nearby to visit. We had fantastic weather so the beach did get a little busy but still plenty of space. The cottage itself had everything we needed including plenty of cooking utensils and crockery. Everything was clean, fresh and comfortable. The bathroom door needs an adjustment of some sort, since it sticks and needs quite a push or pull to open it, so much so I think it might prove tricky for some people. The views from the decking were so beautiful and it was my favourite thing to do to sit and relax soak it up in the mornings and evenings, watching the dolphins playing in the bay. It was our first trip to Wales and we absolutely loved our time there. We were sad to leave.

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