Dog Friendly Marazion Holiday Cottages

Reviews

What our customers say about their holidays

• Maureen - Verified booking

  This was our second visit this time for 2 weeks.

  Last year we had problems with ants invading the property both inside and out and noisy unruly children from the other properties invading our personal space. This year although we received an e mail saying it would be sorted it was much worse. Ants in the kitchen in our food on the floor and we couldnt use the picnic bench outside because they were all over it. We took ant traps with us and had to purchase in all 5 ant powders and 2 sprays still they came. We left a day early because had had enough.. Not just the ants but once again next door seemed to be visiting with family in another of the bungalow. Allowed their childrent o run arounf our bungalow and thud and scream on a morning waking us up. Plus they had the children from further up constantly running past. Playing football on the grass and the other side of us riding on the grass o their bikes. We had no peace what with one thing and another. The larger of the 2 beds in the front bedroom needsa mattress change. I was crippled with pain every morning. The matress slopes from one side to next the left slope is rock hard and the right the springs are sticking in plus a hard ridge where the bases dont meet and leave a gap.The price was almost double what we we paid last year and certainly not worth the money. The cleaners need to use domestos to clean the toilet it was badly stained and not very nice plus the matress cover on my bed was stained in parts. The whole place needs pest control in to rid the ants which is a health risk. More privacy signs in place and no football or cycle riding on the grass especially in the area of the patio (which we were unable to sit at because of ants) and perimiter of bungalow itself. Adults and kids walking and cycling past staring in the windows. Came home day early because we had enough wont be rebooking or recommending and certainly not value for the money they are now asking. Very dissapointed after last year and owner saying problem would be sorted for us this time.

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• Jackie - Verified booking

  Toilet "terrifying at best and potentially dangerous" the toilet seat shifts underneath you which causes a shock, this really needs fixing and has been mentioned before.

  The toilet is also very hard to flush. The shower could do with refreshing, some of the grout is black and it could do with a deep clean. Hot water, very hot, but runs out after a couple of people have showered. Not ideal for a cottage that sleeps six. Shower cubicle also tiny and could do with a caddy in there. And an extra bath mat or two. Due to the toilet seat and shower this accommodation is not suitable for people with mobility difficulties. The kitchen is very well stocked with practically anything you could need to prepare a meal, so we were happy with that. The sofas and the beds are comfortable enough. The vertical blind across the patio door has no pulley so has to be drawn across by hand from the top. We loved the garden and proximity to the sea. Just for clarity (and again for anyone with mobility issues) if you wanted to get to the beach from the garden one has to climb up and over two walls (each approximately a metre high). There is then the high sea wall before you can get to the beach, with the closest steps down being adjacent to the surf club. As an aside, the footpaths to Marazion are very narrow at times, with drop curbs not always flat / available, making it quite unsuitable (and again, unsafe) for wheelchair users. Still issues with windows, which sound as though they need replacing across the entire complex. Would love for there to be recycling facilities. Ironically, the welcome pack is an "eco box". Which, even more ironically, contained soap made from cow tallow and biscuits containing milk. Animal agriculture is one of the leading causes of climate breakdown and has detrimental environmental impact across the world. Also, switching to Ocean Saver products would be a far better idea as they don't contain any chemicals detrimental to marine life. But having said all this we have booked again for next year, as we know what to expect, but hope all the feed back is listened to and acted upon.

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• Jo-anne - Verified booking

  This is the 4th year we have booked one of these properties but our first time in Shoreline.

  We continue to book (and have done for 2021 already) as the location is perfect for us. On the whole, the properties, including Shoreline, are very comfortable. However, a couple of points to raise - On all the Sykes documentation the check out time was listed at 10am, when we arrived at Shoreline on 8th August, there was a note in the property stating that checkout time was 9am. I appreciate that, due to the current situation, an earlier checkout time gives the cleaners more time but it would have been nice to have been informed prior to our arrival. This year there were parking permits issued for users of the properties. The property details states that there is parking for 2 cars but only 1 permit had been provided. Luckily we only had 1 car with us but we did consider bringing 2 cars so that my son could drive home to collect his exam results on the Thursday. The toilet seat needs repairing/replacing. The patio door was very stiff to use and was very difficult to lock. It didn't seem to fit the runners properly. Cleanliness has always been an issue for us at these properties. Bedding and towels were lovely and fresh. All crockery, cutlery and utensils were also very clean. But - surfaces and window sills in every room were very dusty, several surfaces had dead flies on them. The floor was filthy. I swept up lots of sand and grit upon arrival. Each time any furniture moved slightly (sofas, coffee table, beds, bedside cabinets etc) more piles of sand and grit were revealed. I spilt some water on the floor so used a cloth to mop it up - the cloth was literally black after mopping up the water. I wiped down the windowsill in the kitchen and the wipe was black when I had finished. In my opinion - floors really should be thoroughly swept, hoovered and mopped during each changeover clean (inlcuding moving furniture and cleaning under and behind the furniture)

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• Susan - Verified booking

  Booking was for me & my husband & dogs over the christmas period & 2 friends were to arrive boxing day.

  Initial impression was postive albeit the property looked a little dated .But it was really cleaned well . There are lots of kitchen equipment such has washer,dishwasher microwave etc . Cooker did the job really well ( cooked christmas dinner) The beds were comfortable However 3 bedrooms large twin bedded room ,moderate double ( we used) and a small double which no one could use due to the windows which let in the wind & cold that room even with radiator on was freezing cold & the blind blew up & down . The double windows were the same & we kept the blinds down & large object were placed in window sill in effort to block the wind & cold . The patio door leaked rain water & flooded the floor ( we used towels to soak it up as we had no mop or anything else ) Bathroom was in need of a renovation & I wouldnt use the shower as it looked grungy ( black stains on grout & more sealant than should be needed around outside just looked a mess .Shower reported to be powerful . Nice size bathroom tho with separate shower cubicle & bath ,toilet, sink . The plastic toilet brush holder was broken & there were "bits " left in it . Heating was working well & hot water ( ran out once mid bath) however the windows were not fit for purpose . We had storm Garret during our stay which made the lack of effect windows & doors more evident . When I rang sykes to complain I was more or less accused of leaving it too late to report the issues & was only after compensation!! Well the small double problems on came to light when the rest of the guest arrived & room found to very cold & draughty & unusable . I guess summertime not all is evident . Did I think it was worth the hyped up amount of money we paid for over Christmas ,certainly not ,and to be freezing cold in some rooms & unable to use one of the bedrooms No I felt robbed & angry it spoilt our stay

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• Dr Farrar - Verified booking

  We enjoyed our stay, however some things to note - the garden is not secure with a low wall and no grass for fussy dogs, the two downstairs bedrooms smell damp, the only shower is in the en suite of a downstairs bedroom, the nice mezzanine bedroom is on the top floor and the toilets are both on the lower ground floor, two flights of stairs down, so not ideal for middle of the night toilet trips, no hairdryer, there are no curtains on some windows eg kitchen next to where neighbours park their car, so get dressed before breakfast! Biggest annoyance of all is that the car space is 5-10 min walk up the road and back on yourself down the hill again - it’s behind the property but you’re not allowed to walk down the path to the parking space as it goes through the neighbours garden - presumably the owners can go through as an access route but not guests. You also cannot use the back gate. Only the front door in and out (and back door to paved garden). Plenty of positives though - location is perfect, view is stunning, lots of birds in the garden which are a joy, free netflix was fab and coffee machine with pods supplied was very welcome, well equipped kitchen (apart from no weighing scales). I think they must have used to supply welcome baskets because some of the early guest book entries said thanks for the welcome gifts, however we got absolutely nothing other than a couple of toilet rolls and hand soap in the bathrooms and kitchen, which was fine for us. Interestingly on leaving we saw the cleaners bringing in a bunch of flowers, so maybe we didn’t get anything as we were a late-ish booking with a discount.

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