Dog Friendly Cottages in Cornwall

Reviews

What our customers say about their holidays

• Katie - Verified booking

  The initial property we booked was cancelled with just a few weeks notice, and there was little left within our price range for the area we had booked to stay which left us with limited options.

  This property is a nice location, only a ten minute walk from St Ives town centre and a five minute walk to a local Co-Op store. The house is well equipped in some areas. The kitchen has good appliances and plenty of cutlery and crockery, as well as a Nespresso coffee machine with some pods. There is also a washing machine and dishwasher. There are some towels for use, though I recommend taking your own as they are only smaller hand towels and wash cloths. The bedrooms are spacious and comfortable, with plenty of storage space. There is a small outdoor area which is useful for pets, and would be nice in the summer months. The furniture is comfortable, and the property is well decorated throughout. There are some areas of the property which I feel should be better advertised or require improvement. Though parking is advertised, it is a very narrow side street and parking as close as possible to the property on the pavement. We had a larger car and had a ticket left on it by the refuse men that despite our best efforts, they couldn't get past. Other cars also use this road and it is very tight so a high risk of damage to your car. There is a car park a few minutes walk away but costs £16 for 24 hours. Despite the cost we opted to park here rather than outside the property. There is a television in the living room but has no aerial signal, and limited online apps available via a Now box which all require extra cost and are seemingly logged into the owners accounts which feels invasive when trying to use online apps. Some areas of the property have lovely touches, such as the pictures and prints around the house. But there are some areas which are clearly not well looked after. The tap on the kitchen falls off, the dishwasher rocks around as it is too small for the space it is plumbed in, and there are drafts from the windows which are older designs. The bin outside is also screwed shut so you cannot throw rubbish away properly, and due to the wind we didn't want to just leave it there incase of it blowing away, which meant we had to store bags of rubbish in the kitchen until we checked out. There is an upstairs bathroom with a very small shower cubicle, but there is a downstairs bathroom with a bath and larger shower area. Also quite bizarrely on the morning of our checkout as we were cleaning the property, we heard drilling sounds from the side of the house. Someone had appeared and then disappeared without calling in. It was only evident as we were about to check out that they had removed the lock box on where to place the keys without telling us, so without any information, we locked up and posted the keys back through the letterbox. Overall the property is a lovely location, and has some nice personal touches, and is well equipped. But there are some areas which require improvement, and the ability to park should be clearly marked that larger cars would not be able to safely use this facility.

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• Confirmed Guest - Verified booking

  We stayed for a week to celebrate 45th and 50th wedding anniversaries. The cottage was charming but we had some initial issues which we tried to relay to our housekeeper. We were unable to contact her at any time even to get the key code. We had to phone Rural Retreats direct. A housekeeper in the next cottage helped to replace glasses and a broken toaster,(the cottage sleeps six but there were not enough wine glasses or champagne glasses for 6) and supplied extra towels as the heated towel rail was faulty. We have stayed with Rural Retreats before and had a marvelous time, but definitely felt that the cottage was not as clean or well kept and the crockery etc was not checked. We also had a very damp and peeling wall in our bedroom which should have been repaired before our visit. This was a trip we were all looking forward to, the rental price is not cheap and we felt a little disappointed that we had to spend precious time trying to sort out problems. Rural Retreats did contact us to check that things had been rectified, but we did not want to have someone repairing a wall whilst we were in the cottage and it would have been preferable to have everything in place before we arrived. We had the impression that it was definitely 'end of season'. We love the Lizard and made the most of our stay, but hope that our comments will be noted for future reference. If there had been a complete check on the cottage between guests we would have had no cause for complaint at all.

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• Trudi - Verified booking

  The holiday park was so peaceful and quiet.

  The lodge itself was very clean, comfortable and well equipped. It was a bit tricky getting my Mum’s wheelchair to the door, but that was my own fault for not checking the disability access. It was manageable but we had to go to go back on ourselves a bit to use the upper path. We loved the upside down arrangement of the accommodation; not only did it make it easy for my Mum to access the toilets and bedroom, but having the living room balcony on the first floor is great for views and alfresco dining. We didn’t really use the on-site facilities but the location was great, there’s an Asda garage just a mile or two down the road which is handy for supplies. We went to Tavistock which has an indoor market and some large supermarkets. Access to Dartmoor is close by, and Bude, Looe and Plymouth are all less than an hour’s drive from the holiday park. I couldn’t fault the accommodation, it was lovely. If I was really nitpicking, I would say that an info sheet or welcome pack might have been useful, just to point out that the Wifi router needs switching on, as does the hot water and to outline where the rubbish goes and what goes in recycling (some places don’t allow glass for example). Having said that, it wasn’t hard to work out. We would 100% stay here again, we were really impressed and were sad to leave!

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• The L Family - Verified booking

  We had a superb holiday at Trevells in June 2021. The property is very spacious - well able to accommodate 3 families, and very well equipped including a washing machine and dishwasher and plenty of kitchen utensils and equipment. It also has a good-sized garden and a good BBQ on the patio. The bedrooms are also very spacious with comfortable accommodation. The location is excellent, being a 20 minute or so walk to the superb Polzeath beach - which is excellent for a family holiday and for swimming and surfing. There are also other excellent things to see and do in the area including Rick Stein's restaurants at Padstow and a fantastic winery. We also were extremely pleased with the help given to us by Cornwall Hideaways - they are absolutely outstanding. We will recommend both Cornwall Hideaways (already have!) to others and also Trevells itself. A great holiday. We will stay again.

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• Confirmed Guest - Verified booking

  Great location and well furnished, although for the 2nd year on the trop the boiler tripped. Also disappointed with Rural Retreats hamper, nottle of wine instead of ground coffee would have been preferred as would a loaf of bread instead of fudge Also disappointed that I was told that we could only book for minimum of 7 days (in May !) only to find people there from Saturday to Tuesday. Basically my gripes do not put me off booking, possibly 9/10 visits, because it is a fantastic building in a wonderful location. The Lizard Peninsular is something special. Will be back next year and hopefully no ****** ground coffee 👍😃 My 5 star rating is for the property and location, not for RR who do not seem to appreciate repeat customers

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