Dog Friendly Newquay Holiday Cottages

Reviews

What our customers say about their holidays

• Neil - Verified booking

  Me, My Wife, 2 Kids and a Dog Stayed here for a lovely 7 Day's.

  The Property is Fantastic and in a good Quiet Location. The Garden is Very Secure and you can hear the Wildlife when you are in the Garden enjoying a Drink at the table. The Owners live next door but stay out of your Way but they are on hand if anything is required. This was helpful to us as the Fridge Freezer unfortunately broke on our first day on arrival. The Owners went out of their way to get a temporary fridge and ordered a brand new one to be fitted on the Monday. The new Fridge Freezer being fitted didn't put us out in any way and no mess was made. The Owners stayed with the Contractors the whole time so our Belongings were Secure. This was out of everyone's hands and things break. The effort and care that was shown/given was outstanding! We will be back again and it's nice to see where the owners care and want to make your holiday a perfect Stay. The Bathrooms and Toilets were Clean. Showers and Powerful so it's perfect for getting the Sand off you after a Beach Day. It's a very short drive to Newquay Town and there's a Perfect Farm Shop down the road that's very nice. Dishwasher, Washing Machine and Condenser Dryer all worked Perfectly and was a pleasure to use! Smart TVs in the Living Room and all 3 Bedrooms too. We will 100% be back in 2025. We enjoyed our stay and as a family we love Cornwall. I hope the Owners read this as we are very pleased with the Efforts and Care. Such a pleasure meeting you and thanks for having us. Neil and Laura ☺️

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• Nicola - Verified booking

  Very disappointed by the experience.

  Was not as listed. Did not have an enclosed garden, the fourth "wall" was the height of a wellington boot. I received a call back from a colleague who said that the owner admitted that this wasn't an enclosed garden and that the website would be updated. This didn't help with our problem though. An enclosed garden was the most important part of the property for our needs (three dogs) and we wouldn't have booked it if we had seen that fourth wall. We were told that I was expected to supervise my dogs while in the garden - I agree but our level of supervision was very different to the person who occupied the holiday property behind us, they could supervise their dogs from the door when they were let out which we witnessed. We however had to put our shoes and coat on and the dogs on a lead to take them out to the garden. Then to add insult to injury on our return we received an email accusing us of theft of a knife block and money had been taken from our account to replace the knife block that we didn't steal. The email also included the following "Please let us know if you have any further questions about this" which I did and requested someone to call me as when I called the phone wasn't answered. However, instead replied via email sending a copy of T&C's and that if I wasn't happy to go through small claims court. The whole experience caused great upset and we don't recommend dealing with a company like this.

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• Melissa - Verified booking

  Just stayed here for a week.

  There was a few problems on arrival: 1: there was cobwebs and spiders in the bedroom, bathroom and living kitchen area 2: ants on the floor in the kitchen area 3: the patio area was very over grown (nothing like the pictures shown) 4: there is a cat which is not mentioned in the description. (Our dog doesn't like cats) When we knocked on the door and mentioned these problems to the owner we were told the patio area is a wildlife one and the weeds are too much to maintain, there shouldn't be cobwebs as she had just spent three hours cleaning the property, the birds like eating the ants and she couldn't do much about the cat other than say he doesn't go in the patio area so wouldn't be a problem. ( The cat does go in the patio area as we found out one morning when we took out dog in luckily on a lead) The owner could tell we wasn't happy and went and got the hoover to suck the cobwebs up, put any powder down outside and starting trimming the over grown patio area. The owner also said over the weekend her husband would mow to make a path for us, it never got done. We couldn't sit outside or let our dog off the lead due to it being so over grown or our dog chasing the cat. One thing about the description that is right is it's in a good location, easy access to crantock beach and fistral beach.

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• Paul - Verified booking

  It was a lovely house good location for fistral beach and the shops both a 10min ...

  It was a lovely house good location for fistral beach and the shops both a 10min walk the garden was OK didn't spend much time in there but the hedges needed cutting as overflowing especially were you park the car and the ensuite there was black mould starting to form in the grout and the thermostat for the shower was stuck on what was like washing in boiling water for the wife i manage to free it up so it works which revealed the stop on the temperature is non working and loose so be careful kitchen was clean and well stocked but the surface was like glue put a loaf of bread on there and when come to use it in the morning we had to peal it off which left the pattern on the side which took a bit to clean off and there was quite abit off dust and cobwebs about the property which we had to clean up abit in the kids room as she as dust allergies which then comes to the hoover which when turn on left a God awful smell off wet dog would I go back yes I would as the location was spot on any were eles then I would have to think about it

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• Clint - Verified booking

  Wildwood is in a great location and very convenient for supermarkets and local beaches.

  Sadly our stay began with us finding filthy, food encrusted plates and dishes from previous guests (that had been put away without being checked) The owner happened to be at the property so he took them away to clean them, but the mugs and cutlery were the same too (not great!) We had to give everything a good clean before we could prepare any food. Not ideal after travelling for four hours! Cleanliness in general needs attention, skirting boards thick with dust, crumbs, wrappers and dirt under the sofa seats and white dog hair on the seat pads. If you are staying in winter months, don’t expect to be warm. When we turned the heating up, it randomly kept going down. We couldn’t understand it as we’ve used the same system before. It wasn’t until the owner popped by that we realised that it was being controlled by an app on his phone and we presume it was being turned back down/adjusted. Thank goodness there’s also a log burner, but the bedrooms were cold during our stay.

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