Dog Friendly Cottages In The North East

Reviews

What our customers say about their holidays

• Wendy - Verified booking

  Cliff House was very nice & welcoming.

  The kitchen was very well equipped, however rather than a Dishwasher we felt a Washing Machine & washing line in the garden are a must & this addition should maybe looked into as this would make it perfect. Generally the house was very clean, however more attention to detail needs to be made to bedding as in bunk beds there were small black hairs on the inside sheets, and the person staying in that room actually refused to sleep inside the bed, we tried calling the point of contact number during our stay several times to report this but each time no answer. Hot Tub was very nice & relaxing. The only thing that spoilt our holiday is a couple of days before leaving we noticed the back garden was soaking wet & there was raw sewerage coming up from the manhole cover, this was obv a big health & safety concern and especially worrying as our young dog had been out there when we discovered the problem & we then worried we might have a poorly dog who needed Veterinary attention. Again we tried several times to contact the phone no. on point of contact & also the owners mobile no. to report this ASAP. All to no avail so had to contact Sykes Holiday Cottages who I have to say did get hold of the owner who then gave permission for them to contact Drain company who came out to attend later that day, obv this interfered with our days plans as although we left back gate unlocked for access the Drain company called me direct for some reason as seemed to be under the impression I was the owner of the property. He did tell us that he had attended the property a couple of times before for the same problem & that the owner had previously tried to unblock the Drain himself as they found pieces of rope in the Drain system, so obv there is a problem which needs sorting properly ASAP. The same Drain company woke me up early with a phone call to my mobile 4 days after our return home ( today ) telling me they had found a big blockage at MY property, once again I relayed that it is a Holiday Let House & I am not the owner!! Whilst we appreciate that problems can occur it was clearly evident by what the Drain guy told us that this is an ongoing problem and the House should not be let out to ppl until this is fully resolved.

  Read more less >

• Dee - Verified booking

  A really enjoyable 4 night stay.

  .. The owner couldn't have been more helpful, both in the run up to our arrival and while we were there (we couldn't figure the heating out!). All very easily resolved - fast and smooth. Cliff House is extremely well-equipped, and very comfortable. It was spotlessly clean and the welcome hamper was a really lovely touch. The beds are comfortable - not too soft, not too hard - and the bed linen soft and fluffy. The central heating is great and gets the house really warm - always a worry in a holiday cottage at this time of year - and we lit the stove every evening. The teens loved the hot tub. The cottage is about 4 houses away from a local shop that sells everything you'd need in a pinch - though at a price premium - while there's a massive Asda, Aldi (and McDonalds!) a 5 minute drive away in Skelton. Loftus itself is... pretty, but not touristy. Which was fine with us. We visited Whitby, Staithes, Saltburn and Skinningrove Beach - which is a must, you can walk from the cottage (15 minutes) but we drove on our way back from Staithes. It's a truly lovely beach. I would highly recommend this cottage and would love to return to visit all of the above places again, on a warm dry day. The weather wasn't kind to us but we had a great break anyway. Tiny improvements - a second bin in the kitchen for recycling, and hooks in the bedrooms for dressing gowns, which we wouldn't usually take on a short break, but hot tub! But honestly, the place has everything you need.

  Read more less >

• Frank - Verified booking

  Generally the accommodation was of a very high standard, and spacious.

  The kitchen lacked some of the polish of the rest of the accommodation, however. There were 9 in our party (5 adults, 4 children) and the oven was inadequate. It was too small and inefficient to cook a meal for that many people. The oven was only effective at it hottest setting, and took much longer to cook than our normal electric fan oven. Also, the property needs a larger dishwasher. It was impossible to get dinner plates in the lower basket without the upper basket raised to its highest setting, which prevented that being used for side plates and dishes, or even some of the glasses. Also, filling all the available space meant that the dishwasher did not clean efffectively. The G-Tech vacuum cleaner provided was so full and clogged with hair that it did not work, and had to be emptied and the roller cleaned, so that we could use it. The property notes folder had very little information contained in it, and there was no contact number for problems. We had a small water leak in an en-suite sink but there was no guidance on how to report it. On the positive side, the availability of Sky tv in both lounges was appreciated, particularly by the children. The bedrooms were very comfortable and well appointed. We would have appreciated more and larger towels when showering, but they were adequate. The laundry facilties were good, with the large capacity washing machine and tumble dryer working well.

  Read more less >

• Hazel - Verified booking

  We had a fantastic Christmas week at Barnacle Cove.

  Our party consisted of 5 adults, 1 teen, 1 toddler and a dog. Barnacle Cove had something for us all. The house was clean and warm, with some lovely Christmas decorations up to give it that Christmassy feel. Plenty of parking for all our cars and a secure garden for the dog. The beds were lovely and comfortable and the bath was fabulous after a cold and blustery walk on the beach. The kitchen was well equipment although we struggled with the oven as there were no instructions. We also struggled with the fire as it took us two days to work out how to switch it on. Instructions for both would have been helpful. The games room was an absolute bonus that I wasn’t expecting. The dog chewed up the ping pong balls I’m afraid but we did replace them. My favourite spot was sitting in the bedroom window reading and watching the waves. We enjoyed walks on the beach a days in Seahouses and Bamburgh Castle. Alnwick was great, we loved Barter Books and the Light trail at the gardens. We ate and drank at The Landing which was expensive but nice. There was a window in the extension that wouldn’t shut properly and as it was so windy it did howl a bit. We will definitely be back.

  Read more less >

• Keith - Verified booking

  Mainly positive but access was disappointing.

  The listing says it may not be suitable for people with mobility issues when it should actually say totally unsuitable. There is no access without stairs. The external stairs are steep and slippy when wet. Once inside on the middle floor where the lounge / diner and kitchen are there is no access to toilet facilities without stairs. The outside space is also limited. The back is fully block paved for car parking and not at all suitable for sitting out. The front which is obviously not private has a small lawn and bench seat. No outdoor tap or hose for washing the dogs after returning from the beach. On the positive side the house was clean and well equipped with great views of the sea opposite. Beds were comfortable and bathrooms were good quality. We had one issue with the Wi-Fi and the owner was quick to contact us by phone which was good. It was due to a short power cut so nothing to do with the house itself. For us it’s not a house we would use again, mainly because of the difficult access and lack of pleasant outside space. For the price there are much better options in the vicinity if you sacrifice the view.

  Read more less >