Dog Friendly Penzance Holiday Cottages

Reviews

What our customers say about their holidays

• Darren - Verified booking

  'Could do better' in short.

  The location is great with lovely views onto the beach and down the coast. The cottage is fine in terms of room sizes and design. It was basically clean and tidy. However, it was let down by simple things. The garden was a mess with uncut grass, nettles and weeds. The paper lampshade in the sitting room was broken - really obviously broken to any cleaning team. The cutlery didn't match. When you sat on a dining room chair it would buckle slightly because a bolt was missing. There were no cooking trays, just an enormous roasting pan. There was no kitchen scourer when washing up that roaster after cooking in it. The Freeview didn't work. The double mattress needs changing. And - yes - I suppose this does all sound a little overfussy, until you combine them with the general tiredness of the decoration, marked carpets and a lack of any form of 'welcome pack'. In general terms, we enjoyed the location but don't feel encouraged to return to this accommodation, which is a shame because these are all simple things to get right. We tend to use Sykes Cottages because they achieve a certain quality of accommodation but this one doesn't reach that standard. A few practical points. The beach is lovely but the walk up and down isn't easy. The driveway down to the cottage is not the best for someone worried about their low-profile tyres. There needs to be some system in place for parking between the cottages on the site; there was no direction as to where to park which, although not an issue for us, could easily lead onto problems which might spoil someone's trip - tempers might get frayed!

  Read more less >

• Brenda - Verified booking

  The Slipway is a very cosy and comfortable cottage.

  It was exactly what we had hoped for during our two night stay. Perfect location and close to everything in town. The very welcome box of chocolates and red wine were also appreciated - thank you. There are a few things I would like to mention, which might be useful to the owners: Firstly, it would have been so nice to have arrived to find some milk in the fridge, and some teabags. We struggled through the snow and ice of "The Beast of the East" to get to Slipway and then found we had to go out immediately to buy these simple, cheap items before we could make ourselves a cuppa. Also the coffee and tea mugs were badly stained and I had to wash some cutlery and crockery before using them. It would have been really helpful, too, if there had been some soap in the bathroom - again, it was another trip the shops in the freezing temperatures. Secondly, we asked for a slightly later check out on Sunday (one hour) which Thaddeus kindly agreed to; but I just wonder if 3pm check in and a 10am check out is rather ungenerous, even for allowing for the cleaners to changeover. In my experience a 2pm check in and a 12 midday check out has been the norm. These are only observations which I hope might be useful. They didn't stop us having a lovely time a The Slipway - albeit very short. Thank you again.

  Read more less >

• Michelle - Verified booking

  Only really minor things for us: Light switch in downstairs bedroom broken - managed to get this to work on the last day only.

  Lamp in place which was sufficient. Bed nearest window in downstairs bedroom has a distinct lean! We like to cook whilst away but struggled to find any baking tray other than a roasting dish in the oven and pasta/oven dishes other than one round one. Would also benefit from more cutlery. We could not find DVD player, selection of books or DVD's as in description. Did find 3 games. Not a problems for us but may be for a family. Otherwise was a great place to stay. Helpful information about the place and access to the beach on arrival and we were allowed straight in although early. Great views which is restricted but this is in the property information/photos. We loved the view as can see all across Sennen to the left, but also see the sea to the right from each room. Walk down to the beach is great to access the dog friendly beach but was a bit of a challenge coming back up for us!! Place was clean and comfy. Cleaning items available - easily found in a cupboard along with the hoover. We found the beds ok. Slightly firm but we were fine with this. Garden is separate to the property just across the drive but is secluded and also has great views across Sennen. Great to have parking on site. Would stay again.

  Read more less >

• Michael - Verified booking

  The property was cosy and comfortable.

  Scones and milk on arrival and flowers were a nice touch. We enjoyed our stay but a few things need some attention. 1) The property instructions folder needs a review. The WiFi details are incorrect and only a text message from the owner revealed the password (that I have written in the instructions). The location of the wheelie bin key is not described correctly. The kitchen equipment user guides are not mentioned. We eventually found them under the scales in one of the drawers. 2) Three of the oven buttons are missing so its timer functions cannot be used. 3) The fridge motor is very noisy. 4) The DVD player was in a drawer and needed connecting up in order to use it. 5) The online property summary mentions 'CD/radio' but we did not find a radio. 6) Would be useful to have a user guide for the TV, DVD, etc. 7) Bedroom walls were running wet with dampness or condensation. At such properties we usually expect some shower gel or conditioner to be supplied. There are very few drawers for storing clothes in the bedroom.

  Read more less >

• Robert - Verified booking

  An excellent location and view from a nice house.

  Overall it was as described and very nice, kitchen facilities were excellent and complete, a hair dryer is provided in the double bedroom. Some very minor niggles... Flooring downstairs in need of improvement, downstairs shower has weak pressure with no shelf to put products. Upstairs shower slow to drain. Washer-dryer has no rapid wash or dry feature. Heating system impossible to understand. Downstairs bedroom had a very poor set of drawers. Satellite map to beach impossible to follow, we were unaware of the easy path close to the house. Basins in both bathrooms had no mixer tap and extremely hot water. Although described as pet friendly it was hard to relax due to the sctrict rules on pets, with no cleaning facility for them outside or near the entrances. If driving, on the way to the property the first supermarket you encounter is Lidl, but it should be noted there are others a little closer, including a gigantic Sainsbury's with a cheap petrol station and a good Marks and Spencer.

  Read more less >