Dog Friendly Penzance Holiday Cottages

Reviews

What our customers say about their holidays

• Jane - Verified booking

  The worst house we have stayed at in the UK, but the best view we have experienced from a property.

  Not as described, looks more like a former youth hostel than a 'cottage'. Awful smell of damp permiates downstairs, most windows are sealed shut there, so you can't relieve that. Upstairs nice lounge area and balcony with view. Carpets mouldy and blackened at the edges, new style flooring in bedroom not stuck down properly, so moves when you walk and pinches your toes if barefoot, skirting boards bending from walls lumps out of plaster on walls, awful mattresses (our son had to pile two up in the second bedroom to get comfortable), refurbished bathroom upstairs but water pressure is such that it takes around 50 mins (NO exaggeration ) to run a bath half full of hot water, by which time the water is luke warm. Description of garden is hilarious as it looks overgrown and unmaintained. Parking very tricky but you learn to adapt. Very helpful caretaker and place kept clean but sofa could do with a professional wash. Needs substantial investment to refurb to level of other holiday lets in area, but I suppose if the owners can command in excess of £200 a night in mid season and be fully booked (due to the view) then who am I to comment of business model? We would not visit again or recommend it to friends. We spent under half the amount for the previous week, just down the road, great place, but no sea to view!

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• Jane - Verified booking

  The worst house we have stayed at in the UK, but the best view we have experienced from a property.

  Not as described, looks more like a former youth hostel than a 'cottage'. Awful smell of damp permiates downstairs, most windows are sealed shut there, so you can't relieve that. Upstairs nice lounge area and balcony with view. Carpets mouldy and blackened at the edges, new style flooring in bedroom not stuck down properly, so moves when you walk and pinches your toes if barefoot, skirting boards bending from walls lumps out of plaster on walls, awful mattresses (our son had to pile two up in the second bedroom to get comfortable), refurbished bathroom upstairs but water pressure is such that it takes around 50 mins (NO exaggeration ) to run a bath half full of hot water, by which time the water is luke warm. Description of garden is hilarious as it looks overgrown and unmaintained. Parking very tricky but you learn to adapt. Very helpful caretaker and place kept clean but sofa could do with a professional wash. Needs substantial investment to refurb to level of other holiday lets in area, but I suppose if the owners can command in excess of £200 a night in mid season and be fully booked (due to the view) then who am I to comment of business model? We would not visit again or recommend it to friends. We spent under half the amount for the previous week, just down the road, great place, but no sea to view!

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• E - Verified booking

  Lovely Cottage, really well equipped except for the fridge which was far too small for a family of 4 who wanted to self cater!

  The lounge was really comfy and cosy, some really nice touches such as the blankets. Loved the big corner sofa. Bedrooms were lovely and big and beautifully simply decorated with some great finishing touches. This cottage has lots of thoughtful touches such as the storage unit in the bathroom, the basket of board games, the pile of DVD's and the gorgeous scones and clotted cream on arrival. The only slight downside is Kenegie Manor itself, it's all a bit run down, the shop opens erratic hours as does the restaurant. The one night we went to use it they had stopped serving food early as they were too busy..... They did helpfully supply us with numbers of takeaways that delivered to the Manor though!! Amazing area to visit would highly recommend Mermaid pleasure boats - we went out and saw seals and dolphins. Also the Minnack Theatre had a great children's show - fabulous fun for everyone. Would also recommend Tremenhere Landscape Gardens just minutes from Kenegie Manor, we had a lovely lunch there and beautiful and interesting gardens.

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• John - Verified booking

  We understood that Bell Cottage was situated within a Holiday Park and that the property was in a terrace, what was not made clear was that this cottage although privately owned was one of a considerable number of similar cottages.

  I doubt we would have made the booking had we realized this. There was no privacy to sit outside and the garden furniture needs replacing. We noted your advice to park thoughtfully - it was a shame other residents did not and on a number of occasions when returning after a meal out we had to park in the main car park. A big advantage was that the cottage was cool in the living room and the sofa was very comfortable and was throughout very clean. It was a nice touch to have flowers and the biscuits and fruit juice. We lost WiFi on the Thursday and the owners were really kind and helpful and arranged for an engineer to visit which we really appreciated. The downside for us was the location, parking and we felt the price was somewhat steep. However this was Cornwall following a pandemic and in the height of season but we do feel your description of the cottage is not truly reflective.

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• Paul - Verified booking

  Unfortunately there was a serious leak under the kitchen sink caused by a burst expansion chamber which meant that we had to shut the water valve off and deal with the initial emergency ourselves by disconnecting plugs which had been soaked through.

  This left us without drinking water overnight and the fridge had to be disconnected. The property owner arranged for a plumber as quickly as possible for the next day but in the meantime we had to clean up the flooded units and kitchen floor our selves in the meantime and hot water couldn’t be restored until two days later as the plumber told us he had to order in the right part first. We allowed the sockets time to dry out before reconnecting but even then we werent confident from a safety point of view. Unfortunately this did effect our experience and given what the plumber told us about the condition of the part that had blown and the hot water unit we wouldnt feel confident returning to the cottage as nice as it is in terms of location cleanliness and comfort.

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