Dog Friendly Bakewell Holiday Cottages

Reviews

What our customers say about their holidays

• David - Verified booking

  We made a booking at this property and, upon arrival, discovered that the property was not inline with the advertising.

  The photos and summary present a large garden at the front, but the actual accommodation is the wing of the building that the owners have fenced off from the garden that is presented in the photos. The only outside area for guests is a small concrete patio in the shadow of the side of the building (note it is described as "garden/patio" on the listing). In addition, the property is in a remote location where the mobile signal did not work, and the wifi was dependent on an internet connection that was not broadband (it could not sustain netflix/zoom or any other streaming given the speed of connection). The downstairs ensuite bathroom also had a bad smell that meant it was unusable. The owner, John, was instantly understanding that the property did not meet our needs or the advertisement, that it was not inline with our expectation for the pictured garden that the children could enjoy, and John agreed to a full refund for our stay there as we had booked under the premise that our children and family could enjoy, among other things, the advertised garden and wifi. We then had to identify alternative premises and move our family of 3 adults and 3 children at short notice to another property. The refund was agreed in person with John and then susbequently in writing over email. We have since been waiting for this refund from Sykes since summer 2022. And the process to secure this refund has been painful to stay the least. The owner has bounced responsibility to Sykes for the refund, and Sykes themselves have been incredibly unresponsive. I have finally received a credit from Sykes of approximately half the value of our stay without any explanation, and they and the owner have since failed to respond to multiple emails and calls to ask for an explanation as to why we have not been refunded in full given their acknowledgement verbally and in writing around the false advertising and their agreement to fully refund our stay there. We asked for the refund and got their agreement in good faith, have not asked for any compensation for the inconvenience to our family, and write this public review of our experience reluctantly. However we feel that we are obligated to let others know of our experience, and are exploring other ways to secure the return of the full cost of the stay that the owners agreed to.

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• Mike - Verified booking

  Beautiful cottage in a stunning location.

  Had all the tools to make a lovely week away no matter the weather. Nice and spacious accommodation with enough room for the 6 of us and 3 dogs. Cost and warm sometimes too warm, you don’t need the heat on high that’s for sure. Lots of local walks to either villages of Youlgrave or Elton. 10-15 mins to either Bakewell or Matlock. Ideal base to be out exploring all the Peaks has to offer. Jess and John really have a beautiful cottage here. The phone signal isn’t brilliant if non existent but some would say that’s a blessing. There is WiFi in the cottage although don’t expect high speed. Again being away from it all is sometimes what being on holiday is about. Felt like being away skiing as the bedrooms are on the ground floor and all kitchen diner and living is on the upper floor. Would I recommend a stay here, yes! Would I stay again definitely. Only feedback for John and Jess Spare bulbs in the cupboard would be handy, although not the end of the world. Thank you again for lovely stay

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• Caron - Verified booking

  Property was part of a working farm complex, secluded and rural (lovely) … house fitted out with all you might need and although not a luxury experience,.

  . a very good experience. There is no pub or eatery within walking distance, which people should be aware of and you will need to drive to eat/drink etc. We had a table at Loveage booked in Bakewell one night snd it was £17 each way - but worth it. We have 5 (small dogs) and they are used to being off lead, which wasn’t possible most of our visit … due to sheep/cows on the walking routes. That was our most significant downside. The living accommodation was large, with two decent bathrooms and 2 extra double bedrooms we didn’t use. The utility room by the front door was very useful , as was the fenced patio where our dogs could run around safely. Instructions for the TV system might have helped (although we worked it out) and more luxurious bedding? We actually brought our own sheets/pillows etc and were very glad we did. Views gorgeous and visited lots of great tourist/local sites. It was a very good experience overall.

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• Kris - Verified booking

  Monsal cottage is exactly what we needed.

  It’s a lovely clean cottage with everything we wanted right there. It was very clean and very warm. We stayed with our dogs for a week and had a lovely time. The only negative comment I have (and it is not the site owners fault) but some people who stay with dogs did not tidy up after their dog. There is a lively enclosed area to let your dog out for a wee and poo but some people clearly don’t have standards and don’t clean up after their dogs. I tried to tidy up some of the other poos myself but there was too many. Do these people not realise that eventually the site owners will stop dogs staying there??? It’s not difficult!!!!! Anyway that is a comment on people not the site owners. We loved our stay. We certainly loved the little gang of goats that greeted us most days on the site. And the site owners were very helpful with any of our additional needs. Highly recommend.

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• Diane - Verified booking

  We had a lovely weekend at Buttercup Cottage.

  The cottage was spotlessly clean, the living room was cosy, especially once we got the wood burner up and running (we bought a box of kindling from up the road) and the kitchen was spacious and very well equipped. We didn’t use the garden as the weather wasn’t great but the steps up to it are steep. The beds were comfortable and the showers worked well, although the downstairs one was a little stiff to turn on (reported to owners). The heating was efficient but hot during the night (again, reported to owners). The cottage is in a beautiful, peaceful village with two excellent dog friendly pubs within a few minutes walk. Nice to see a few horses trotting past the window. Great location for days out too … Bakewell, Monsal Head, Monsal Trail, Thornbridge Hall to name a few. Would definitely recommend.

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