Dog Friendly Cottages In Bassenthwaite

Reviews

What our customers say about their holidays

• Hashim - Verified booking

  The owner was very helpful at first, even going out of her way to find me a large cooking pot as the ones available at the cottage were rather small.

  However things quickly turned sour when the boiler stopped working, at which point she accused us of "messing with the settings". When asked how soon she would be able to arrange for it to be fixed she said that she simply didn't know because there isn't always someone on site, given how remote the cottage is (the folder at the cottage stated that the owners live on site and are always available for assistance). Anyway I ended up doing my toddlers bath using boiled water from the kettle and the rest of us had cold showers. This was late August and the weather was wet and windy with temperatures averaging 10-15. We woke up the next morning to find hot water and someone on site fixing the boiler. It was all sorted out in a few hours and we had the heating up and running as well. While I appreciate that the issue was fixed promptly, I found the owner attitude rather unprofessional and rude. To throw around accusations at paying guests without evidence is not appropriate. Also, the listing stated there would be central heating. There was no mention that it would be on a timer and would only be running for a few hours in the morning and evening. This should be made clear, as it can get quite cold in Lake District, even in summer months. Other than this, the cottage is in a lovely location, was very clean and had everything we needed for our stay.

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• Thomas - Verified booking

  I would like to say how disappointed we both are.

  What was meant to be a little weekend break, combined with a special family celebration nearby turned out to be a massive let-down. Upon arrival at the cottage we found a dehumidifier and a piece of paper with instructions, as well as a few mini dehumidifier boxes in the bedroom, please see pictures attached. Being asthmatic made it worse. Had I been aware of these damp issues, combined with a strong moldy damp smell, I would have not booked this cottage. We looked for alternatives but there was nothing to suit our needs as in no pet friendly local alternatives available at such short notice. Having made bookings with Sykes Cottages previously it is even more disappointing that this property slipped through the net and does not meet the usual high standards. It is fair to say though that apart from the damp issues, otherwise the cottage is really nice, with quality towels and bedding provided, a very cosy living room and a well equipped kitchen. The power of the electric shower is not great, however, it still works well enough. With the owners living above the property, you can hear them walking around but that is not a big problem. We bought some air freshers for the bedroom and used the dehumidifier as advised but still, it really spoilt our stay.

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• Patricia - Verified booking

  This was our 8th visit to squirrel cottage, love the cottage and area.

  Make over in the bathroom great. Never mentioned this last year as we thought it was a one off, but the person staying in the place attached to squirrels, came into our garden with his dog, and then panicked when he realised we were sitting in the garden. But this morning when we were eating breakfast a young lady came down with her coffee to sit in the garden, we were taken back, my dog was not happy. I asked her, can I help you , she said she understood that this was for them to use. I explained it was not, she was fine and left. Maybe it should be made clear that they a garden view, but no access. Normally when we get back from a day out, we just let our dog off to run down the steps into the garden, the lady and us would have been taken back. Anyway we had a lovely holiday . See you next year Regards. Patricia

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• Janice - Verified booking

  Lovely stay (even though we had a fairly rainy week) and friendly owners.

  Good pub close by. Good TV, WiFi, mobile phone coverage (for the lake district). Clean and tidy. Comfortable bed, quality bedding. Only downsides are low shower pressure, but we managed fine for the week, and bit of a struggle finding the keysafe but owner answered call immediately and assisted. Bassenthwaite is a really lovely village and friendly locals. Lovely stream with ducks. Keswick short distance away. Nearby Mirehouse (house open Wed and Sat pm only, grounds open every day) and the Lakes distillery (good bistro). Recommend booking Bassenthwaite Lakes Station Cafe (not a working rail line any more) for superb food (daytime only). Lingholm kitchen gardens, excellent cafe. The Pheasant Inn, Keswick has very good home cooked food, and the Sun Inn, Bassenthwaite is good too.

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• Hannah - Verified booking

  Absolutely fantastic stay at Squirrel Cottage.

  The location was excellent and the views from the open conservatory were out of this world. Check in went very smoothly and the cottage was very clean and tidy when we got there. Plenty of pots and pans in the kitchen, games and puzzles and a lovely log burner to relax in front of. The enclosed garden was perfect for our dogs to play in. Lots of clean towels available and the beds were very comfortable. The hot water tank was a little noisy in the middle of the night but nothing we couldn’t deal with. The only downside to the stay we feel was the check out time. We think 9am is a little early to have everything packed and the cottage clean and tidy especially with little ones in tow. Overall it was an excellent stay and we will be returning.

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