Dog Friendly Richmond Holiday Cottages

Reviews

What our customers say about their holidays

• Mary - Verified booking

  Good afternoon, We made the best of our stay at the Jasmin Cottage however, we were unable to lock the door from the inside all weekend.

  There were two separate occasions on our first night, where we were unable to unlock the door from the inside. This resulted in asking Gill the house keeper to let us out. On the second occasion it just so happened a neighbour across the way came over with some WD40 to see if this would make a difference on the lock. But he to confirmed it was very stiff and said it looked more of a mechanism issue which would require the full lock being removed and replaced. All weekend we were terrified to lock the door incase there was a fire and we were unable to get out. So this resulted in putting the dining room chairs across the door all weekend at night. The cottage itself was clean and all the facilities in relation to heating, water, electricity and location were fine. But personally being unable to lock the door at night did make us not want stay or recommend this facility until its fully resolved. The fact there were two cottages either side of us which were empty all weekend, we could of been moved to enable our safety but the house keeper never offered or even considered reporting this fault to be fixed which gave me an overall concern for anyone else. My Granddaughter is pregnant so naturally this facility did give her worry around our belongings being safe and even if children stayed there in the future. It is only right I make sure this feedback is given to ensure changes are made and the maintenance is carried out accordingly. Kind regards Mary McPherson

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• David - Verified booking

  The cottage on Tower Street, Richmond is centrally located in the market town of Richmond, with its associated shops and facilities.

  Potential users of the property need to be aware that the garage - in the words of the information contained in the information folder in the cottages - will take a "standard card". It is not clear what a standard car is? The garage itself has a relatively narrow entrance, and narrows further at its end. The garage was too small for our family car. The information on the website, or when booking through Sykes, makes no reference to the size of the garage. I would suggest that a more accurate description of the garage is that it would accommodate a "small car." The property itself is in fair, rather than good, condition. The appliances in the kitchen are basic. The oven does not have a fan option, the microwave is a minimum size, the fridge has no freezer compartment and the washing machine is approximately half the size of a standard machine. There are no cupboards to store food. There are no drying for facilities for wet clothes, or an iron and ironing board. There are no recycling boxes, or information about to recycle items. All matters that one can work round, but things that one might expect to be available, or information on the matter provided.

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• Mr McDonald - Verified booking

  A beautiful cottage in a beautiful picturesque village, served with an excellent pub- great food, beer & friendly service. Sadly they only serve food Thursday Friday Saturdays & Sunday lunch- but when they do - WOW! The cottage has a great modern kitchen diner, a cosy living room with modern log burner. Both double bedrooms are clean, spacious & served with an adequate shower room fed by a combi boiler. The garden is a nice sun soaked spot to sit in & is secure for any dogs, unless yours will jump a 3ft wall! This is a great base located just a few minutes walk to the pub & huge village green with a babbling stream to the side, the village easily accessed just a short drive from the A66. Richmond being a short 10 minute drive, Barnard castle around 20 minutes & Raby castle about the same. There are some nice walks for you to explore with or without a dog in the village & the nearby towns/villages. Definitely recommend this cottage & location.

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• Chris - Verified booking

  Hello, our stay was fantastic, thank you.

  The house was perfect in terms of location, character, cleanliness and had a great tv, games, books and kitchen / dining facilities. The garage was also VERY handy and our Nissan X-trail squeezed in with a cm to spare! We have family in the area and visit every couple of years; over the years we have stayed in a number of different places - however in the future we need look no further as #11 is a perfect home from home for us and we will definitely return. I am happy for you to publish the above, but the following, please only share with the owners: As mentioned above everything was perfect and we will certainly return in the future. I just have one small point that you may not be aware of, which didn't affect our stay in the slightest, but may help - chatting with a neighbour of the property, they felt the weeds and growth out the front was giving the property / road a bad look. It looked a very easy fix to me. Thanks again, Chris

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• Patricia - Verified booking

  On a positive note the property was immaculate and contained everything one would need for a self catering stay and apart from one issue was very comfortable and pleasant and we did enjoy our time there.

  However the description is very misleading as although to does lay on the outskirts of Richmond it could not be further away from the town and is certainly only a walk for the super fit amongst us. The double bed is actually a queen double and very uncomfortable for the large and tall. There are 4 cottages available and for the 3 which are side by side there is very little outside space and that space is not private at all as you find yourself in very close proximity to the adjoining ones. The fourth cottage certainly has a really good outside area and would be the best one to select if you enjoy sitting and dining outdoors. I have given a 4 star rating as our stay was pleasant and just lacks a more truthful and accurate description for the ones who are not super fit and extremely social dwarfs !

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